Prophet Exchange (11-50 Employees, N/A 2 Yr Employee Growth Rate)

N/A 1-Year Employee Growth Rate | N/A 2-Year Employee Growth Rate | LinkedIn | NA Venture Funding

What Is Employee Growth Rate & Why Is It Important?

About: Prophet Exchange is a peer-to-peer sports betting exchange where users can set prices for others to bet on, or place bets on the price already available. Sportsbooks have fixed odds, high margins, and severely limit / remove bettors, all problems Prophet solves with its peer-to-peer backend technology. Prophet is an intermediary and never profits off their users’ losses – Prophet only collects commission on their wins.

Mission: Provide US sports bettors with the best platform for price, liquidity and simplicity.

As API Implementation Specialist, you will be responsible for assisting the VP of Operations in ensuring a smooth user experience for all API customers. This includes liaising directly with our market makers leveraging our API. You will assist with onboarding these customers as well assisting with any ongoing issues as it relates to the API. You will also be involved in the future development of the trading API, making sure our customers have a voice in the future of the product. In this role, you will also oversee the end-to-end implementation and development of payments systems, including testing, monitoring, troubleshooting, and process enhancements.

The Role:

  • Communicate directly with our market maker customers, delivering an impeccable customer experience to each customer.
  • Assist in the sourcing of new market makers, communicating the technical implementation requirements for automated trading on the platform.
  • Work with the product and engineering teams on developing the roadmap for the API to improve the experience for our customers.
  • Working every day with the VP of Operations to ensure that customers who utilize the API are receiving a first class experience.
  • In charge of ensuring any issues related to the API are properly escalated and resolved.
  • Assisting in technical discussions with potential market making customers.
  • Support customers to resolve inquiries via email in a timely and professional manner and providing superior service
  • Remediating payment with market making and API customers on a weekly/monthly basis.

Qualifications

  • Preferably 3+ years’ experience working in an online operations environment with a track record of success.
  • Be a data-driven and strategic thinker with a deep understanding of the betting industry.
  • Proven experience as a self-starter who is comfortable in a fast-paced, quickly changing environment.
  • Strong interpersonal and communication skills with the ability to work independently as part of a fast-growing team.
  • Proficiency in Microsoft Office (Excel) and G-Suite (G-Sheets).
  • Excellent communication and organizational skills
  • You enjoy talking with customers and delivering a positive user experience.
  • Excellent communication and organizational skills.
  • Ability to quickly learn, work hard, and think on your feet.
  • Understanding of the sports betting landscape
  • Prior technical experience required

Benefits

  • Competitive compensation package
  • Flexible hours/Unlimited PTO
  • Surplus of advancement opportunity
  • Remote working options
  • Medical/Dental/Vision coverage
  • Delicious cold brew (on tap)
  • Complete training and then NO micromanaging!

***If you are a resident of California, currently reside in California, or are submitting this application from California, please review the below disclosure mandated by the California Consumer Privacy Act of 2018 as it applies to your application at Prophet.

NOTICE AT COLLECTION FOR EMPLOYEES RESIDING IN CALIFORNIA

Stake Trade, Inc. (the “Company”) is providing you with this Notice At Collection for Employee Residents in California (“Notice”) to inform you about:

  1. The categories of Personal Information that the Company collects about employees who reside in California who fill out a Company employment survey or application; and
  2. The purposes for which the Company uses that Personal Information.

For purposes of this Notice:

Personal Information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a natural person that the Company collects about its employees, who reside in California, in their capacity as the Company’s employees.

Categories of Personal Information Collected

The Company collects the following forms of personal information:

  1. Identifies, such as your name, postal address, email address, Social Security number, signature, bank account name and number for direct deposits, driver’s license number, state identification card number, passport, or telephone number.
  2. Health-Information, such as your disability status.
  3. Professional or Employment-Related Information, such as your medical plan, compensation, bonuses, equity grants, benefits, evaluations, performance reviews, discipline, personnel files, expenses, education, professional certifications, and current and past employment history.

Purposes of Collecting Your Personal Information

The Company will use your personal information to (a) track and encourage a culture of inclusion; (b) plan our work in promoting a diverse, equitable, and inclusive working environment; (c) identify and address potential barriers that groups may be facing in their career progression; (d) monitor, report, and action on employee programs; (e) monitor use of Company information systems and other electronic resources; (f) conduct internal audits; (g) conduct internal investigations; (h) to comply with applicable law, government orders, or guidance by public health authorities; (i) to report suspected criminal conduct to law enforcement and cooperate in investigations; (j) to protect the health and safety of our workforce; (k) to arrange and manage Company-sponsored events and public service activities; (l) workforce reporting and data analytics analysis; (m) to manage business expenses and reimbursements; and (n) to promote the business.

Personal Information Categories from Cal. Civ. Code § 1798.80(e)

The Company collects categories of Personal Information listed in Cal. Civ. Code § 1798.80(e) (other than those listed in “Identifiers,” above) as follows for the corresponding purposes listed below:

  1. Photograph and Physical Description: for security and internal identification purposes and to identify employees to co-workers and third parties.
  2. Medical Information: (a) to the extent necessary to comply with the Company’s legal obligations, such as to accommodate disabilities; (b) to conduct a direct threat analysis in accordance with the Americans with Disabilities Act and state law; (c) for workers’ compensation purposes; (d) for occupational health surveillance; (e) for occupational health and safety compliance and record-keeping; (f) to conduct fitness for duty examinations; (g) to administer leaves of absence and sick time; and (h) to respond to an employee’s medical emergency. Note: This Notice does not cover medical information governed by the Health Insurance Portability and Accountability Act or the Health Information Technology for Economic and Clinical Health Act.

Background Screening Information

  1. Personal Information Collected: The Company collected background screening information. Note: This Notice does not cover background screening governed by the Fair Credit Reporting Act, which is excluded from the California Consumer Privacy Act.
  2. Purposes of Use: The Company screens employees for risks to the Company, to meet the contractual obligations we have to certain customers, continued suitability for the jobs and to evaluate employees for internal promotions.

Purposes Potentially Applicable to Any of the Categories of Personal Information Listed Above

The Company also may use employees’ Personal Information to facilitate administrative functions and information technology operations and for legal reasons and corporate transactions. These functions include, but are not limited to the following:

  1. Manage and operate information technology and communication systems, risk management and insurance functions, budgeting, financial management and reporting, strategic planning;
  2. Manage litigation involving the Company, and other legal disputes and inquiries and to meet legal and regulatory requirements;
  3. In connection with a corporate transaction, sale, or assignment of assets, merger divestiture, or other changes of control or financial status of the Company or any of its subsidiaries or affiliates; and
  4. To manage licenses, permits, and authorizations applicable to the Company’s business operations.

Tagged as: 11-50 Employees, Hide US-Only Jobs, Venture Funded

Job Overview
We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.

Sign in

Sign Up

Forgotten Password

Share