We are rapidly growing the Chargebee Subscription Management Platform, ecosystem, and the team. We are trying to solve some of the biggest challenges faced by subscription-based businesses – to manage, grow, and retain their recurring revenue.
We are looking out for an Associate Product Manager to join our team of product managers and accelerate the growth of our products. This is an entry level product management position where you will be mentored by other product managers and product leadership to help you grow in your career in product management. As an APM you would get to experience product management through various stages of the product/feature lifecycle and solve cutting edge industry problems that few others in the subscription business have solved for.
Deeply understand the needs of current and target customers through regular customer interactions and quantitative and qualitative research, and represent their voice to internal teams
Work with other product managers to own and manage the product backlog, make prioritization decisions based on tradeoffs and sound judgment
Create detailed product requirements and user stories that clearly articulate the functionality of the product that will be developed
Participate in/drive Scrum meetings, feature grooming sessions, sprint planning and other product delivery meetings with engineering, design and documentation teams to facilitate product design and development
Provide adequate new feature training to the sales, success, professional services and support teams to assist them in selling or rolling out new features with a seamless customer experience
Monitor feature usage and adoption and keep product leadership informed on key success metrics
Bachelor’s degree or equivalent preferred
Strong organizational skills: prioritization, data driven analysis, market research, effective time management, and risk mitigation
At least 2 years of work experience, preferably in a strong customer facing role where you have developed empathy for customer problems
Prior experience in B2B, SaaS and/or Agile development environments Is a plus.
Strong understanding of features and technology that impact customer experience and customer contact centres
Excellent executive-level communication and presentation skills
Experience working with remote teams preferred
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