Zumper is on a mission to make renting an apartment as easy as booking a hotel. With 80 million annual users across our brands (Zumper & PadMapper), we’ve generated support from top-tier investors and recently raised $60m in Series D funding (of $140m total). We’re searching for passionate, hardworking people to build extraordinary products and redefine the rental industry. Jump aboard our rocket ship!
About This Opportunity
This position is for a customer success generalist focused on both resolving routine service issues and client outreach. This role will be crucial to creating the best experience for multi-family clients advertising on Zumper. You must be a highly effective communicator who is organized, efficient, and empathetic.
What You Will Do
Who You Are
What We Offer
Life at Zumper
Zumper HQ is located in the heart of downtown San Francisco, next door to the iconic Transamerica Building. We have offices in Chicago, New York, Providence, and Scottsdale and are lucky to have 200+ team mates across the US.
We care deeply about diversity. We are fostering an environment that celebrates authenticity and enables you to be your best self. As an equal opportunity employer, we welcome all applicants regardless of gender identity or expression, sexual orientation, national origin, religion, marital status, veteran status, age, disability, or race. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process, to perform crucial job functions, and to receive other employee benefits. (Please contact us to request accommodations).
We are proud to have won awards from Inc. Magazine (2019 Best Places to Work) and SF Business Times (2020 Best Places to Work and 2019 Bay Area Workplace Wellness Award).
Zumper does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms. Please do not forward resumes to our jobs alias, Zumper employees, or any other company location. Any submittals without a prior signed agreement will become property of Zumper.