As Skillshare’s Content Program Manager, you’ll work closely with our Community and Curation Lead and Community Team to develop and manage our workshop programming. You’ll determine how we collect and use performance data and innovate within our platform-wide content strategy to deliver workshops that inspire and delight members. You’ll also oversee workshop operations, coordinating teacher involvement, collaborating cross-functionally on special projects and programming, and overseeing our Community Manager. We’ll look to your creative and operational leadership to ensure our Workshop Program is comprehensive, innovative, and set up to scale. The ideal candidate for this role has programming and operations experience, loves content development and ideation, has exceptional writing and communication skills, and enjoys mentoring others. Some curation or content moderation experience would also be helpful.
What You’ll Do
Program and launch batches of workshops every 2 weeks.
Track performance metrics (such as ad performance, workshop enrollments, minutes-watched, discussion posts, survey feedback, and more) and determine how we use this information to inform programming and operations decisions.
Oversee and support workshop delivery, alongside our Community Manager.
Collaborate cross-functionally on special projects and programming.
Build out our Workshop Playbook and set up the program to scale.
Why We’re Excited About You
You have previous experience with content strategy, writing, operations, and management.
You have exceptional writing and ideation skills.
You are passionate about learning and have an innate sense for what compelling educational content looks like.
You are able to build new processes from the ground up, in addition to improving those that exist.
Your interpersonal & leadership skills shine through your ability to communicate clearly with a team, and work collaboratively and efficiently on group projects.
You are comfortable with light data management and have experience with Excel (strongly preferred).
Why You’re Excited About Us
Growth: You’ll have the opportunity to wear a lot of hats and take on more responsibility over time.
Our team: We have a passionate, talented team that is a lot of fun to work with.
Our mission: We’re doing work that matters – connecting lifelong learners around the world and empowering them to pursue their creativity.
Flexibility: We believe that doing your best work means living a full life. That means different things for everyone, so we optimize for trust, invest to support remote teams, have an unlimited vacation policy (with a required minimum!), and encourage work-life balance.
Skillshare is an online learning community for creatives. We have thousands of inspiring classes for creative and curious people, and millions of members who come together to find inspiration and take the next step in their creative journey. We are backed by Union Square Ventures, Spark Capital, Amasia, Spero Ventures, and Burda Principal Investments.
Skillshare is committed to building a diverse team that reflects a variety of backgrounds, perspectives, and skills. We’re proud to be recognized as a top place to work by BuiltinNYC (#BI-Remote), Crain’s, and Forbes, in addition to being one of the five best places to work for women by Bpeace, and a top-rated workplace for dads by Fatherly. We work to ensure a consistent interview process, fair compensation, and inclusive work environment for all.