We hold ourselves to high standards; our current goal is a very quick, personal response to customers. Champions typically respond to 40+ emails/live chats in a standard shift. Champions connect customers to development by reporting quirky bugs, detailing suggestions, and explaining any unclear portions of the app.
We work as a virtual family from all over the US, staying in regular contact through Basecamp, Google Meet, and in-person gatherings (when possible). We share feedback, encourage each other to reach personal and professional milestones, and turn mistakes into opportunities for learning.
We value clear communication, open-mindedness, enthusiasm for reaching lofty goals, and the ability to anticipate and solve problems.
If this feels good so far keep reading and see if you shout “yes!” to the points below.
BenefitsBenefits currently include a starting salary of $39K/year, the technology you need to be successful, 9 paid holidays, paid time off, remote work, Health/Vision/Dental insurance options, 401K with company match, monthly Health and Fitness Reimbursement, a one-time Home Office Allowance to customize your workspace, company-paid long-term disability insurance, and working with awesome people (we aren’t biased at all).