Vault is a personalized men’s health company working to revolutionize men’s healthcare delivery and preventative health. We’re initially focusing on solving a big problem rarely talked about and infrequently diagnosed: hormone deficiency. Hormone therapy is essential to preventative health for men, but 97% of men with a hormone deficiency go untreated. Vault is creating a national network of clinics and Telehealth services backed by the world’s top doctors in men’s health. Our medical advisors wrote the guidelines on testosterone deficiency and other men’s health issues, and we have developed the most sophisticated pathways for diagnosing and treating these conditions. We have recently closed Series A funding from a top venture capital firm.
Vault is also partnering with Rutgers Clinical Genomics Laboratory at RUCDR Infinite Biologics to test for the SARS-CoV-2 virus (COVID-19). This test was developed and its performance characteristics were determined by the Rutgers Clinical Genomics Laboratory at RUCDR Infinite Biologics. It has been authorized for use in testing for the SARS-CoV-2 virus by the FDA under an Emergency Use Authorization (EUA #: 200090).
About the Role:
We’re looking for a Customer Experience Associate who is excited to connect with current and prospective customers and to deliver exceptional service. In this role, you will think on your feet to devise creative solutions to problems that arise or escalate, as appropriate. You will field calls and messages from customers and work with various teams including operations, medical teams, and vendors to provide an incredible end-to-end experience.
What You’ll Do:
What You’ll Need:
Pay & Perks for Full Time Employees: