CVS Health (501+ Employees, 13% 2 Yr Employee Growth Rate)

5% 1-Year Employee Growth Rate | 13% 2-Year Employee Growth Rate | LinkedIn | $0 Venture Funding

What Is Employee Growth Rate & Why Is It Important?

Job Description
Omnicare, Inc. is a wholly owned subsidiary of CVS Health Corporation. www.cvshealth.com

What We Do

Directly, and through our subsidiaries, Omnicare provides a broad array of pharmacy-related services to long term care facilities and to other customers in the health care environment. While senior care has long been an Omnicare specialty, we also serve other targeted populations.

Overview: Answer all incoming phone calls from patients, customers, and responsible parties as part of a customer service queue. Assist and route calls appropriately. Work with residents, patients, facilities, and family members regarding charges, complaints, and collection activities. Make outbound calls as needed. Review patient billing statements for correctness and accuracy as a result of customer inquiry via email, phone, fax, or written correspondence. Maintain accurate and complete records concerning patient billing activity / communication on all accounts. Work and partner with other internal and external departments to resolve issues. Participate in projects and/ or meetings as designated by management. Follow all applicable government regulations including HIPAA. Demonstrates/models the company’s core values and customer service behaviors in interactions with all customers (internal and external). Complies with the pharmacy and departmental policies regarding safety, attendance, and dress code. Overtime, holidays and weekends may be required and/or expected. Other duties as assigned.

Required Qualifications
-2+ years pharmacy billing experience.
-2+ years call center or phone based customer service experience.

*COVID Vaccine Required :

COVID Requirements :

COVID Requirements

COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications
-Healthcare industry experience
-3+ years of experience working in an office/ business setting.
-Prescription third party claims management experience
-3+ years call center or phone based customer service experience.
– Basic knowledge of insurance procedures.
-Effective multitasking.
-Ability to work in a fast paced, rapidly changing environment.
-Excellent verbal and written communication as well as listening skills.
– Intermediate computer and typing skills.

Education
Verifiable High School Diploma or Equivalent .

Business Overview
Bring your heart to CVS Health
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand – with heart at its center – our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Tagged as: 501+ Employees, Hide US-Only Jobs, Venture Funded

Job Overview
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