HubSpot’s Learning and Development Team is seeking a Learning Partner to support our Global Customer Success Team. Based remotely in North America, you will have the opportunity to partner with global Customer Success Leadership and our Customer Success Enablement Team to create learning experiences and programs that address the needs and opportunities facing this critical team.
In this role, you will also be responsible for facilitating and evolving our Americas (AMER) Customer Success Onboarding program. This program helps all members of our AMER Customer Success team to prepare to hit the ground running in their new roles. As part of this work, you will identify opportunities to drive continuous improvement of the onboarding program, design and implement innovative learning experiences, and enable Customer Success employees in the Americas (AMER) to apply new skills and knowledge during their first X months at the company.
In this role you will:
Our ideal candidate has:
Desirable, although not required:
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work through. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #1 Best Place to Work on Glassdoor in 2020, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.
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