Are you looking to join a fast-growing team at the earliest stage? Are you interested in blockchains, open-source software & financial software and want to have an impact on a space that is still in its infancy: Decentralized Finance? Are you a hands-on person that knows how to guide users through new products and can manage multiple projects in parallel? We are looking for a Customer Success Manager to join our team at Centrifuge.
Our users are on both sides: companies that want to finance assets (such as invoices, mortgages, or streaming revenue) using DeFi, and investors that are interested in investing in such on-chain portfolios. This is an operational role that will focus on combining cutting-edge tech, finance, business, and project management skills to make our partners and their asset pools a success for the community.
You will be the first person to complement our team with a strong operational focus combining roles that are being held separately today. You will work closely with our BizDev and Product team to help companies move down our growing business funnel and be a substantial part of successfully converting prospects. You will be involved in building out customer relationships and improving their user experience. You will help identify the most impactful ways to establish a smooth onboarding process with the limited resources we have as a startup.
In this position your responsibilities and tasks involve:
There is no preferred work location. You can work remotely, or join our teams in Berlin, Germany, or NYC, US.