Wappier is introducing to the world Intelligent Revenue Management, optimization technology that transforms the way app developers and marketers maximize consumer revenue by using powerful AI that goes beyond typical marketing automation. By analyzing more than 2 billion data facts per day, wappier tracks, models, predicts, and influences each consumer’s behavior in real-time. The platform’s machine learning-based data visualization, loyalty automation, and revenue optimization solutions enable enterprises to leverage descriptive analytics to review the past, predictive analytics to forecast the future, and prescriptive analytics to affect future behavior with personalized next best action recommendations.
wappier was founded back in 2015 to make apps happier. It was a team of 5 mobile tech veterans who aspired to revolutionize the mobile app ecosystem. We are now a team of 65, building 2/3 of the company with engineering and data science roles to make our mission thrive. Having secured our first round of financing by a top-tier US VC, we expect to be 90 by Q4 2021 to skyrocket our Intelligent Revenue Management Platform.
The best is yet to come, come grow with us!
Our Customer Success team advises and guides a wide variety of customers, ensuring they launch wappier solutions successfully, adopt them widely, and are continually driving business value from wappier.
Customer Success interfaces with wappier’s largest enterprise customers to understand their business needs and challenges, and then coach them on the best ways to address them using wappier’s solutions.
Working closely with Business Development, Data Science and Engineering teams, Customer Success provides input into their strategic customer plans, helping them identify areas where existing customers could improve their use of wappier or uncovering new uses for wappier products amongst their customer portfolio.
Customer Success serves as the trusted point of contact for wappier’s portfolio of strategic key accounts, beginning from the point of sale and extending through on-boarding, project success, and renewals.
Part analyst, project manager, consultant and product expert, our Customer Success team continuously focuses on helping our customers improve their KPIs and be successful with wappier.
This position is remote-first with option to work from office when necessary.
THE IDEAL CANDIDATE WILL ALSO HAVE
At wappier we are growing our team with the vision of having top performers who contribute directly to the growth of the company.
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.
Before you apply, please check if any restrictions apply in terms of time zone or country.
This job has a geo-restriction in place: Greece only.