Why You’ll Love Working at SingleOps:
Growth Mindset, Customer Success, We Before Me, Simplicity, Get S*** Done How You Want
SingleOps is used daily by thousands of green industry professionals (landscapers, arborists, irrigation technicians, etc.) all across North America, and has processed over $1.5 billion in revenue on behalf of our customers. The green industry is in the early innings of adopting CRM and field service software, and the SingleOps product is enabling this industry evolution. Our customers use SingleOps to manage their customer records, perform estimates & sell work, schedule crews, invoice & receive payment, and to understand critical data about their business like real-time profitability.
Being recognized as a ‘Top Best Place to Work in Atlanta’ we are looking for diverse-minded people who enjoy challenging and fulfilling work to join our mission in redefining an age-old industry. Our team is highly collaborative, innovative, supportive, and we have a lot of fun. If this speaks to you, we want to meet you!
What we’re looking for…
Reporting to VP of Customer Success, as CSM you will own the client relationship post-implementation (we like to say customer graduation). Using direct client feedback, and data-driven analysis you will create strategies for increasing the value clients receive from SingleOps. As we scale, you will make an impact in leading customer success initiatives that will assure the success of providing customer “stickiness” to SingleOps offerings while facilitating churn and expansion.
We prefer you to be based in Atlanta, but remote candidates are welcome to apply!
Your day to day…
Does this sound like you?
A few ways to stand out, but not required
We want you to stay true to who you are
Here at SingleOps, we want you to stay true to who you are. We believe your identity is what makes us who we are as it’s our mission to promote an inclusive and welcoming culture. What you bring to the table is what matters most to us. Undoubtedly, great and unique people are what make us successful.