As an Enterprise Customer Success Manager, your job is to engage with customers in large organizations to help them achieve their goals with the Fleetio platform. You’ll establish a strong rapport with key stakeholders, leverage your deep knowledge of the fleet industry and outline precise solutions to complex problems. You’ll be working with users at every level of the organization, including C-Level executives, to keep them educated, engaged and ready to renew.
Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day.
As a member of the Customer Success team, you will manage a portfolio of Enterprise customers representing a diverse set of customer industries and geographies. You will work directly with several Fleetio teams such as Sales, Support, and Product Strategy and be a critical player in driving long-term customer success at Fleetio.
We’re looking for a personable, detail-oriented and persistent team member who excels at keeping customers engaged in a Software as a Service (SaaS) environment. Someone who genuinely cares about their customer and helping them achieve their goals. Be sure to mention coffee in your application so we know you actually read this.
Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need.
This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will.
If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500 or emailing firstname.lastname@example.org.
Before you apply, please check if any restrictions apply in terms of time zone or country.
This job has a geo-restriction in place: USA Only.