Knock is on a mission to empower people to move freely. The Knock Home Swap™ makes it easy for consumers to buy their new home before selling their old one, skipping the hassles of living through repairs and showings, paying only one mortgage at a time, and having home prep covered upfront so their old house sells for the highest possible price. Knock currently offers the Home Swap in 15 markets in six states and plans to expand to at least 21 markets by mid-2021.
Launched in 2015 by founding team members of Trulia.com, Knock has raised more than $600 million in debt and equity from top tier investors, including First American Financial (NYSE: FAF), RRE Ventures, Foundry Group, Redpoint, Greycroft, Corazon Capital, Correlation Ventures, Great Oaks Venture Capital and FJ Labs.
We’re looking for a Customer Specialist to join our remote team working Saturday through Wednesday, 9:00 AM – 6:00 PM EST. As a Customer Specialist (CS) here at Knock, your goal is to make a great first impression and then back it up with unbeatable customer service. You believe that customers are the most valuable aspect of our business and you treat them as such.
At Knock, we have fun, we move fast, we celebrate our fellow teammates, and we live by our POPSICLE values.
As a Customer Support Specialist you will:
We’re looking for Knockstars who have:
What We Can Offer You:
We are proud to be a distributed company from our founding with employees in 21 different states. This is an amazing opportunity to be an integral part of building a multi-billion dollar consumer brand in an industry that is long overdue for a new way of doing things. You will be working with a passionate team that is disrupting the status quo.
Knock, and its subsidiaries, are committed to creating a diverse, inclusive, and equitable environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Please no recruitment firm or agency inquiries, you will not receive a reply from us.
This position is in the continental United States.