Aha! is the world’s #1 roadmap software. We help more than 5,000 companies build lovable products and be happy doing it. Our company is self-funded, profitable, and has been entirely remote since we started in 2013.
Our Customer Success team is an all-remote group spread across multiple time zones so we can work closely with customers when they need us.
We serve the world’s most innovative companies. They are building revolutionary new experiences for their customers and move fast. They expect us to do the same and to help them develop best practices for product development. Our software is methodology agnostic, which means we need to be experts in the agile, scrum, kanban, SAFe, and hybrid approaches that our customers depend on.
Our collective experience gives us the skills to meet customers where they are, internalize how they work (because we’ve been there, done that), and confidently guide them to achieve their best. And because we are always curious, we love learning from our customers along our journey together.
You are involved in defining and delivering product functionality at a growing technology company. You help capture and define product requirements and participate in product launches. You thrive in a fast-paced environment where launches happen often — not once or twice a year.
Your favorite part of working on new products is delivering real value to customers. You enjoy interacting with your team and customers in a consultative way. Showcasing advanced technology to sophisticated customers energizes you. Applying deep curiosity to new challenges comes naturally, and you persist until you can clearly see the most efficient path to full resolution. You are happiest when you are continually learning and working with a team of high achievers like yourself. And you write exceptionally well.
We show customers what is possible with our software in a consultative way — from leading demos and answering customer requests to sharing product management best practices. Your responsibilities will include:
If this sounds appealing, we would love to hear from you. (A real human reviews every application.)