Clubhouse is a project management tool created specifically for software product development teams. Its unique interface allows users to see just what matters to them, while also offering the entire team unprecedented visibility into progress across the organization.
Since launching the product in February 2016, our user base has grown exponentially. We’re looking to hire a Customer Support Advocate to help our customers adopt our software and dramatically improve the way their teams plan and build their software products.
Customer Support at Clubhouse is part of the Customer Experience team (Sales, Success, and Support) and is all about responsive customer care and proactively reaching out to understand who is using Clubhouse and what matters to them most.
Role: Customer Support Advocate, Level 1
Salary Range: $40,000 – $55,000 USD
Benefits: Full (and pretty darn great!)
Technology: Laptop & Workstation provided
What you need to be successful in the role:
Bonus Points (not required):
What We Offer:
We are a geographically-distributed team headquartered in NYC. We offer competitive salaries, a flexible work schedule, unlimited vacation, an education stipend, and medical/dental/vision benefits. This is a position with lots of room to grow and build your career within Customer Experience with the ability to learn additional skills such as: technical escalations, HTML/CSS, content strategy, etc.
How to Apply:
If you are interested in this position, please take a moment to send your resume and a cover letter using the form below. For your cover letter, have fun- we want to hire humans! Please include something you’re most proud of, and challenges you expect to face with a new role and how you’ll work to overcome them. We enjoy our jobs and have fun doing it, and hope you want to join us!
Clubhouse is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.