Attendify is changing the event technology landscape by empowering conference planners to adapt to a virtual and hybrid future with engagement, registration and data management tools that enhance the attendee experience. We work with thousands of events for clients like Google, Bloomberg, Amazon Web Services, Informa, Phillips, Paypal, and Harvard.
We’re looking for an experienced Customer Support Specialist with a proven track record of creating great written and video content for knowledge bases. In this role you will help Attendify’s customers succeed by resolving their technical, billing, and product related questions. You will be on the front line of helping our customers have a great experience with our platform and will be in a unique position to gather feedback that informs our product development roadmap. You will also devote a significant amount of time to creating high quality support videos and written content for our knowledge base. Please share relevant examples of similar content you’ve created in the past (see below).
Ready to join an amazing team and work in an ambitious, fast-paced environment? Send us your resume and a cover letter (optional) and we’ll be in touch. As mentioned above, provide links or attach examples of content you’ve created for a knowledge base.
Qualified applicants with arrest and conviction records will be considered for the position in accordance with the Fair Chance Ordinance. Attendify is proud to be an Equal Opportunity Employer.
Before you apply, please check if any restrictions apply in terms of time zone or country.
This job has a geo-restriction in place: USA Only.