Xapo is an international fintech startup on a mission to protect and grow its clients’ life savings.
We’re a fully distributed team that works remotely from 50+ countries around the world. We may come from many different cultures and backgrounds, but it’s our values, our resourcefulness, and our drive that makes us Xapiens.
We work hard, think globally, and inspire each other to grow every day. If you’re the best at what you do and share our passion, we want you.
Join us, wherever you are, and help us build a digital bank worthy of the digital age at Xapo.
We’re seeking a collaborative, organized, customer focused, and independent go-getter to join us as Customer Support Representative. You will be part of a small team of like-minded individuals who think the customer is king. This will be a full-time, 100% remote position – you can work from anywhere around the GMT time zone/ between UTC-2 and -5!
As a Customer Support Representative, you will be supporting customers globally. English fluency is, therefore, required, and additional language(s) is (are) a plus.
Our business is growing fast, and we want to make sure we can keep providing the best quality support to our customers. We’re known for our fast responses to users, a positive attitude, and a real desire to find the best working solutions for the people who chose to use Xapo’s products and services. We aim to provide top-notch support, so we will be expecting you to be quick on your feet, proactive, and an absolute team player.
WHY WORK FOR XAPO?
IMPACT GLOBALLY, WORK REMOTELY.