At AllStripes, we are dedicated to unlocking new treatments for people affected by rare disease. There are 7,000 rare diseases affecting 1 in 10 people globally, yet less than 5% of conditions have an FDA-approved therapy. The rare disease drug R&D market is growing at an unprecedented rate, making up over 50% of all novel drugs approved by the FDA in the last year. AllStripes’ two-sided consumer-facing and enterprise software platform serves 1) rare disease patients by showing them their own impact on drug development and 2) life sciences customers by sharing critical disease insights not available anywhere else.
Everyone at AllStripes is driven by a deep commitment to our mission, a passion for problem solving, and an openness to vulnerability. We regard our culture as one of the products we offer. As a team, we practice conscious leadership, where we are committed to supporting each other to be curious, open, and playful in order to build a connected, creative, and energetic work culture (for more information, visit conscious.is).
We are looking for a leader to manage our medical record operations team and ensure we deliver on our commitments to patients, partners, and customers. You should love solving problems, managing cross-functional projects, and creating processes from the ground up in a fast-paced, ever-changing environment.
What You’ll Do:
Manage a rapidly growing team of operations associates (~20 people today), including in-house and outsourced teams.
Oversee the entire record collection and processing funnel: from the time patients consent to release their medical records until your team fully processes and categorizes the records.
Be tasked with driving new initiatives, including testing and implementing processes to optimize the funnel to lead to higher quality and lower cost outcomes.
Closely monitor team output, productivity, and quality to ensure deadlines and deliverables are met.
Own SOPs and training to ensure new employees and vendors are brought up to speed quickly, perform at a high level, and adhere to security and compliance best practices.
Who You Are:
Dedicated and motivational team leader: you care deeply about your team members and strive to help them grow and be their best.
Metrics oriented with strong analytical skills: you enjoy defining KPIs, setting targets, and closely monitoring metrics until goals are achieved.
Expert project manager: you have excellent organizational and time management skills while handling multiple projects with demanding timelines.
Entrepreneurial: you are a strong collaborator, communicator, negotiator, and problem-solver, but also are self-motivated, self-directed, and eager to take ownership of tasks to ensure swift resolution.
Experienced operator: you have 7+ years of experience managing operational teams, preferably in tech or healthcare industries.
What We Offer:
90% covered medical, dental, and vision plans for you + 75% coverage for dependents
Flexible PTO + 14 paid holidays per year
$1,250 workstation set-up budget (in addition to your laptop, monitor, and peripherals) + monthly cell & internet reimbursement ($75 and $50, respectively)
12-week parental leave policy for all new parents
HSA contribution + FSA
Team lunches & activities (free Thursday lunch)
We’re dedicated to jumpstarting new research to accelerate treatments for rare disease patients. Everyone at AllStripes is driven by a deep commitment to our mission, a passion for problem solving, and an interest in constantly improving how things can be done.
If our mission resonates with you, and you only match some of these attributes, we hope you apply regardless. We are committed to a diverse and inclusive workplace, and enthusiastically encourage people from historically underrepresented groups in tech to apply to AllStripes.