Upwork (501+ Employees, 35% 2 Yr Employee Growth Rate)

10% 1-Year Employee Growth Rate | 35% 2-Year Employee Growth Rate | LinkedIn | $168.8M Venture Funding

What Is Employee Growth Rate & Why Is It Important?

Director of Product, Growth


Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.3 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

As a Director in our Growth organization, you will lead multiple teams which are working on Talent Growth. You will evolve our customer growth strategy and empower your teams to build great experiences across acquisition, activation, engagement, and retention. This team is responsible for helping millions of new and experienced freelancers discover Upwork, and grow their income and client relationships on our platform. This is an exciting opportunity to own major parts of the Upwork product, which cover landing experiences, onboarding, engagement, loyalty and community.

Your Responsibilities:

  • Lead teams such as Acquisition, Onboarding, Retention to build great experiences for new visitors and experienced customers
  • Be accountable for creating great Growth practices, and up-leveling our experimentation, data, customer research, and planning activities
  • Develop and evolve our customer growth strategy to deliver scalable user growth across multiple geographies and categories
  • Collaborate with Engineering and Design counterparts to establish a strong partnership among all scrum teams
  • Connect strategy and teams’ roadmaps to ensure that we’re building for the right outcomes

What it takes to catch our eye:

  • Understanding, and previous experience in applying Growth frameworks
  • Experience hiring, and developing highly performant Growth teams
  • Analytical approach, with a great handle on data, and bias for action
  • You have high customer empathy, and value qualitative research just as much as robust data sets
  • Passion for marketplace products, the future of work, and building for impact worldwide

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also hire full-time employees in 19 states in the United States.

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. Oh yeah, we’ve also got amazing benefits.

Check out our Careers page to learn more about the employee experience.

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.


Tagged as: 501+ Employees, Hide US-Only Jobs, Venture Funded

Job Overview
We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.

Sign in

Sign Up

Forgotten Password