Banyan (51-200 Employees, 90% 2 Yr Employee Growth Rate)

44% 1-Year Employee Growth Rate | 90% 2-Year Employee Growth Rate | LinkedIn | $47.3M Venture Funding

What Is Employee Growth Rate & Why Is It Important?

Overview

The Director of Solutions Engineering will lead the onboarding of the largest Retailers and Fintechs in the US. The role will build processes for efficiently onboarding Retailers and Fintechs at scale. The role will work closely with the Sales team to provide technical product knowledge and support during the closing sales / post sales process as well as lead onboarding of Retailer and Fintech data. The role will work closely with the Data Operations and Product teams to ensure their processes integrate properly into Banyan systems and best practices, as well as to provide feedback on potential optimizations in Banyan’s technology and process. This role will own all of the technical aspects of the post-sales process as well as the onboarding of data from Retailers, Fintechs, and/or supply partners. This role will include hands-on, individual contributor work, as well as the opportunity to hire and lead Junior Solution Engineering roles to support Retailer and Fintech onboarding in Banyan’s rapidly growing network. The ideal candidate will have a solid track record of scaling and onboarding DaaS, SaaS, loyalty, or analytics solutions.

BANYAN is a new company that enables merchants, fintechs, and banks to provide enhanced services to their customers by using transaction receipt data in a way that is transparent, secure, and private. You will learn more as you get to know us, but if you are ready to join a high performing company as a key member of our partnership team, please contact us immediately.

This position will be remote, with flexibility to use Banyan’s home office in Holmdel, NJ, or in WeWork locations across the country.

Responsibilities

  • Own the technical post-sales process, retailer onboarding, and client adoption processes
  • Build processes for tracking team impact metrics and efficiency
  • Direct Onboarding and Integration of Retailer Data to power the Banyan Receipt Access Network
  • Collaborate with internal and external partners on development of products and solutions utilizing Banyan Enriched Data
  • Consult with clients on best practices around storing, handling and applying Banyan Enriched Data to their enterprise initiatives.
  • Work with retailer tech teams to facilitate safe, secure, seamless, and fast onboarding of retailer data.
  • Partner with Sales, Product, and Tech to architect strategic solutions for retailer growth utilizing Banyan Enriched Data
  • Increase client retention through the strategic use of consulting, solution design, and continued expansion of the applications and benefit of Banyan Enriched Data to our retail partners
  • Build and Operate the client’s solution impact map, optimizing satisfaction and retention
  • Collaborate and communicate with product and engineering colleagues to influence client success initiatives within the product / solutions roadmap

Qualifications

  • BA or MBA and equivalent experience required
  • 5+ years of client facing technical role
  • Prior experience in Sales Engineer, Solutions Engineer / Consultant role.
  • A background that combines business experience and technical acumen
  • Strong technical writing and communications skills with a confident and proactive approach to client management
  • Ability to understand new technologies and complex concepts quickly
  • Knowledge of web services, APIs, and related standards such as HTTP and REST
  • Knowledge of cloud environments (e.g. Google Cloud Project, Amazon s3)
  • Project/sales management experience (e.g. JIRA, Asana, Salesforce)
  • Strong collaborative skills, able to work across a rapidly growing company
  • Demonstrated ability to take ownership and accountability, and act on client goals and objectives in a technical environment
  • Self-motivated; entrepreneurial spirit.
  • Data analysis experience (e.g. SQL, python) preferred

Benefits

  • Competitive salary and equity
  • Flexible vacation policy
  • Medical, dental, vision, and life insurance plans
  • Short and Long term disability insurance
  • 401K
  • Paid parental leave
  • Work-from-home remotely, w/ occasional travel (job-dependent)
    – Option to work semi-regularly in an office if located near Chicago, IL, or Holmdel, NJ.
  • Learning and development initiatives & assistance

About BANYAN

Banyan, the global infrastructure company for item-level receipt data, allows its partners to enrich transactions to create incredible experiences for their customers. Powered by Banyan’s APIs, merchants can seamlessly and securely share receipts, while unlocking powerful insights and unique marketing opportunities.

Banyan provides its merchant partners complete transparency and control over who can access receipt data and Banyan’s privacy-by-design approach requires consumers’ permission before any enrichments take place. This new ecosystem allows financial institutions, fintechs, and consumer apps to enrich their data with item-level detail, unlocking a new wave of innovation to drive improved customer experiences, cost savings, and new revenue streams.

We’re a growing team of more than 40 employees distributed across the US, with offices in New York and Chicago. Our investors include FinVC, TTV Capital, Motivate Ventures, and Manifold Group, and we have ambitions to become a major player in the future of fintech.

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BANYAN is an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. We look for individuals with different skills, backgrounds, and ideas. We believe this gives us a competitive advantage. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Tagged as: >50% 2 Yr Employee Growth, 51-200 Employees, Hide US-Only Jobs, Venture Funded

Job Overview
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