Radiant Plumbing and Air Conditioning (51-200 Employees, 2 Yr Employee Growth Rate)

1-Year Employee Growth Rate | 2-Year Employee Growth Rate | LinkedIn | $0 Venture Funding

What Is Employee Growth Rate & Why Is It Important?

*****We interrupt this job posting to bring you a message from our founder*****

“I’m Brad, my wife’s name is Sarah. We have been serving central Texas since 1999 and currently have locations in both Austin and San Antonio. We only hire the highest skilled, most reliable employees (check out our over 7000 google reviews with a 4.9 star rating) But we don’t stop there: If Sarah and I wouldn’t want them over to our house for dinner, they don’t work with us at Radiant, period. Not only are our employees knowledgeable and courteous, but they’re all-around great folks who will go out of their way to make sure that our customers are taken care of.

Solving problems for our customers, doing the job right and standing by all of our work 100% – it’s just what we do.”

********

We are Looking for a Talented Dispatcher to:

  • Organize & coordinate daily schedules based on call priority & technician ability
  • Dispatch & debrief our technicians
  • Monitor performance of service techs
  • Communicate with customers in a timely & effective manner
  • Understand sales goals & hold team accountable

Our Ideal Candidate: 

  • 1+ years of high volume HVAC and/or Plumbing dispatching (we have over 100 technicians in the field)  
  • Experience with ServiceTitan highly preferred
  • Passionate about and LOVES dispatching responsibilities
  • A hawk-like eye for details (at least to the point where they read this whole job posting)
  • Problem-solving skills that rival Sherlock Holmes’s (probably also loves puzzles)
  • A near-superhuman ability to multitask
  • Thrives in a fast-paced environment (ie: clock in, GO GO GO GO, clock out)
  • Focus on top notch-customer service
  • An empathetic and upbeat attitude
  • A backbone! Our dispatchers thrive under pressure.
  • A drive for excellence
  • No qualms with making quick decisions as things change throughout the day

What You Can Expect:

  • Salary Range $16-18/hr depending on experience (with set criteria for wage increases) – consistent pay weekly on Fridays
  • Schedule: Mon-Fri 9am-6pm with flexibility to work 7am-4pm shift
  • Work from home; fully remote position
  • Working with the best! This team loves what they do and they excel!
  • Top-Notch Benefits Package:
    • Medical, Dental, and Vision (Oh my!)
    • Company-Paid Life Insurance
    • 401(k) retirement plans with company matching
    • Voluntary STD/LTD coverage
    • Employee Assistance Program
    • Paid Parental Leave
    • 80 hrs of PTO + paid holidays
  • Company-provided computer, 2nd monitor, keyboard, mouse, and headset for computer-based phone system
  • Employee discounts on Radiant plumbing + HVAC services
  • Stability: We’ve been in business since 1999, and we’re only getting better!
  • Team-focused work environment
  • Fun! We’re a little goofy, and no one here is above a little “toilet humor” (Check out our Youtube page to see what we mean: https://www.youtube.com/channel/UCzF2rbAhD-3MpLMPg2RaxHQ)
  • Community Focus: We are dedicated to serving our customers as well as the greater good by contributing to both local and global causes.

Tagged as: 51-200 Employees, Hide US-Only Jobs

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