Intricately is a profitable digital mapping and profiling company. We capture detailed information on cloud product adoption, usage, and spend of 6+ million businesses and 21,000 cloud products world-wide. Our customers include Snowflake, AWS, Fastly, Hashicorp, and Microsoft.
Intricately works with leading companies across the cloud ecosystem offering specific solutions for multiple teams:
To us, Customer Success is not just a function, but an ongoing constant question we’re asking ourselves: “How can we help our customers reach the pinnacle of success?” We’re instrumental in developing and delivering the roadmap that will bring our customers to their business goals.
As an early member of the Customer Success team, you’ll be a trusted advisor to our high value enterprise customers. You’ll collaborate across teams to address customer problems and maximize partnership value to support their business needs. Through your thought leadership, data-driven mindset, and strong relationship skills, you will increase customer product adoption, satisfaction and retention.
Thank you for your interest in Intricately! Please note that for this role, we are only soliciting candidates authorized to work in the US at this time.
At Intricately, we don’t just accept difference, we celebrate it: We know that diverse teams are the strongest teams. We don’t care what color your skin is, who or what you worship, what your gender identity, where you are from, what your love life looks like, how old you are, if you are differently abled, if you are a veteran, or if you have face tattoos. We do care that you make a positive impact with your unique perspectives, backgrounds, and experiences. Our team is excited to build something awesome with you, so come as you are; just refrain from being a jerk.
Location: US locations only