Nuance is the pioneer and leader in conversational artificial intelligence (AI) innovations that bring intelligence to everyday work and life. We deliver solutions that understand, analyze, and respond to people, amplifying human intelligence to increase productivity and improve security. With decades of both domain and AI expertise, we work with thousands of organizations across a wide range of industries.
Check out our team Life at Nuance!
Join our team! At Nuance, we are constantly reinventing how people connect with technology and with each other. Our AI-powered solutions empower organizations to transform “business as usual.” For decades, the world’s leading financial, healthcare, telecommunications, retailers, and government organizations have trusted Nuance to bring them award-winning solutions that deliver more meaningful outcomes and empower a smarter, more connected world. From clinical speech recognition technologies that free physicians to spend more time caring for patients to real-time intelligence that powers billions of customer interactions, we’re deeply committed to helping organizations push the boundaries of what’s possible.
Nuance is looking to immediately hire multiple Epic Clinical Application Support Agents to work remotely throughout the US. These agents are responsible for providing level 1 technical and EMR navigation support for both Epic and Nuance’s integrated solutions (i.e. Dragon Medical). This is done through addressing questions, troubleshooting and researching problems. Our Agents are responsible for answering calls within an expected timeframe, providing exceptional customer service, proper system documentation within our ticketing system and issue ownership and follow-up when needed.
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