PwC (501+ Employees, 14% 2 Yr Employee Growth Rate)

11% 1-Year Employee Growth Rate | 14% 2-Year Employee Growth Rate | LinkedIn | $0 Venture Funding

What Is Employee Growth Rate & Why Is It Important?

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.Our Solutioning Center of Excellence within the Managed Services Platform will provide you direct interaction with senior leadership and other key stakeholders. You will work with cross-functional teams to execute on priority growth initiatives within this fast-growing platform.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Director, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Support team to disrupt, improve and evolve ways of working when necessary.
  • Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
  • Identify gaps in the market and spot opportunities to create value propositions.
  • Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
  • Create an environment where people and technology thrive together to accomplish more than they could apart.
  • I promote and encourage others to value difference when working in diverse teams.
  • Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
  • Influence and facilitate the creation of long-term relationships which add value to the firm.
  • Uphold the firm’s code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Minimum Years of Experience:
12 year(s)

Required Knowledge and Skills:

Demonstrates thought leader-level abilities as a team leader, emphasizing the following areas:

  • Minimum 8 years proven track record as Program Manager and Service Delivery Lead for complex, large scale Managed Service programs, preferably in a global delivery model with an outside-in approach to service delivery and measurement of success from client’s point of view;
  • Establishes and manages QA & Validation organizational structures & processes that are efficient, support the business needs and are in alignment with company’s Quality and Risk policies and guidelines;
  • Demonstrates experience in conducting independent assessment of identified risks and ensuring alignment across client expectations, contract, data security, financials, solution, and capability to deliver;
  • Demonstrates experience in ensuring that Service Contracts and Financials are in alignment with client expectations and have healthy deal economics at various stages of procurement process and service delivery;
  • Ensures appropriate Solution Contingencies are included at the deal level based on the identified risks, service group, type of work and contract type;
  • Assesses the overall health of Client Data Protection planning and execution for the Managed Services contract. Responsible for completing the Client Data Protection evaluation as part of the independent risk assessment; and,
  • Provides leadership inputs, guidances and best practices on various aspects of Managed Services delivery.

Preferred Qualifications:

Preferred Fields of Study:
Computer and Information Science, Computer Engineering, Engineering, Business Studies

Certification(s) Preferred:

ITIL Expert Certification

Preferred Knowledge/Skills:

Demonstrates thought leader-level abilities as a team leader, emphasizing the following areas:

  • Monitors new developments and industry best practices to incorporate into Managed Services Delivery and actively and enthusiastically promotes the creative use of information technology to improve innovation, productivity, quality and to enhance customer satisfaction;
  • Builds operational relationships with vendor partners that are mutually beneficial to the fulfillment of contract, and has vested interest in working together toward mutually agreed-upon outcomes;
  • Directs, mentors staff in area of responsibility with an emphasis on talent management and planning in accordance with company strategic direction; and,
  • Demonstrates detail-oriented and proven analytical and problem-solving skills, and the ability to effectively plan and direct multiple projects.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado’s Equal Pay for Equal Work Act: https://pwc.to/coloradoadvisorydirector. 359467 359467WD

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Tagged as: 501+ Employees, Hide US-Only Jobs, Venture Funded

Job Overview
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