Xapo is an international fintech startup on a mission to protect and grow its clients’ life savings.
We’re a fully distributed team that works remotely from 50+ countries around the world. We may come from many different cultures and backgrounds, but it’s our values, our resourcefulness, and our drive that makes us Xapiens.
We work hard, think globally, and inspire each other to grow every day. If you’re the best at what you do and share our passion, we want you.
Join us, wherever you are, and help us build a digital bank worthy of the digital age at Xapo.
We’re looking for a Head of Payment Operations.
You will lead the team responsible for payment operations and reconciliations including, but not limited to, retail payment flows (FasterPayments, BACS, SEPA, SWIFT, ACH…), Mastercard & VISA debit card activities, treasury activities, and manage related exceptions, disputes, investigations and resolutions.
This is a senior manager role where the candidate will be required to set objectives, key performance metrics, and priorities, as well as the company’s payment strategies globally. The candidate will work with vendors to optimize customer experience, success rates, ensuring adherence to service level agreements, and manage the day-to-day activities performed by key partners.
Although we are headquartered in Gibraltar, this is a full time, 100% remote position. Work from anywhere!
WHY WORK FOR XAPO?
IMPACT GLOBALLY, WORK REMOTELY.