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Empower Retirement (501+ Employees, 40% 2 Yr Employee Growth Rate)

Empower Retirement is an owner and operator of retirement plan services business.

26% 1-Year Employee Growth Rate | 40% 2-Year Employee Growth Rate | LinkedIn | $0 Venture Funding

What Is Employee Growth Rate & Why Is It Important?

The Lead Payroll Conversion Analyst is an individual with deep knowledge of payroll processing. They possess strong analytic skills, are highly organized, act as change agents in identifying solutions to enhance processes, and are driven to execute. They function as a utility player within Payroll Services, supporting team members in the execution of complex initiatives, analyzing processes for optimization opportunities, enhancing data management practices, assessing processes for risk exposure and developing requirements and conducting User Acceptance Testing (UAT) for payroll initiatives, products, and services. Additionally, this position may also support team members in the execution of specific departmental activities related to complex plan payroll processing activities including online enrollment, automatic enrollment, deferral and loan feedback files, payroll file management, payroll vendor changes, and complex changes associated with client merger and acquisition activities, inclusive of documenting department procedures. The Lead may also provide departmental support to managers including assisting with workload balancing, assorted projects, and reporting.

What you will do

  • Analyze and enhance payroll data management practices
  • Identify and implement process optimization opportunities including the deployment and ongoing management of bots, Alteryx, and other technologies
  • In partnership with team members, proactively review processes, determine risk mitigation strategies, identify enhancement opportunities and implementation timeframes
  • Act as subject matter expert for payroll-related initiatives including product & service initiatives and Value Stream projects
  • Drive timekeeping processes and partner with GWG in the development of dynamic capacity planning models
  • Typically handle complex issues in addition to standard/routine problems /issues.
  • Serve as a daily contact to the team to answer questions, train, and up-skill associates
  • Support Associates by leading them through complex issue reviews to resolution, including the creation of supporting documentation and communication to affected parties
  • Respond to a wide variety of inquiries and service requests, from existing clients within service deadlines
  • Contribute to a positive work environment and has a strong commitment to teamwork and shared success
  • Create and ensure periodic review/maintenance of procedures, checklists, and test scripts
  • Support sales process by providing payroll and/or online enrollment/automatic enrollment demonstration
  • Work with Information Technology staff to complete DBCs or to build requirements for system builds/issue resolution
  • Coordinate UAT support for Payroll initiatives. Includes creation of test scenarios, updating and coordinating Payroll Services team members involved in UAT effort, etc.
  • May perform Quality Assurance and assist team members who may be struggling with quality/job knowledge

What you will bring

  • Associates degree in Business, Finance, or other related field or equivalent combination of education and experience
  • 4+ years of experience in the financial industry, and defined contribution record keeping
  • Extensive experience with online and/or automatic enrollments with record keeping software
  • Process management experience and ability to create and maintain process maps
  • Understanding of operational areas and Empower Retirement product offering
  • Proven ability to work effectively with colleagues, business partners, and clients
  • Proven ability to troubleshoot issues, and identify potential solutions
  • Comfortable with ambiguity, ability to diagnose issues/needs, establish processes and implement controls
  • Proven ability to explain complex situations, the impact on organization/clients, and influence the outcome
  • General knowledge of ERISA/retirement plans (Compliance, plan documents)
  • Excellent written and verbal communication skills demonstrated
  • Ability to multi-task, prioritize, and problem-solve effectively
  • Attention to detail
  • Ability to thrive in a fast-paced environment
  • Ability to work within prescribed deadlines and in a team environment
  • Ability to adhere to processes
  • Ability to effectively research complex issues and provide viable solutions
  • Results-oriented
  • Understanding of how own area integrates within the function of other areas
  • Self-starter operates independently with minimal direction
  • Knowledge of SQL
  • Proficiency in Microsoft Office Suite

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

  • Medical, dental, vision, and life insurance
  • Retirement savings – 401(k) plan with generous company matching contributions (up to 5%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
  • Tuition reimbursement up to $5,250/year
  • A business-casual environment that includes the option to wear jeans
  • Generous paid time off upon hire – including a paid time off program plus nine paid company holidays and three floating holidays each calendar year
  • Paid volunteer time — 16 hours per calendar year
  • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
  • Business Resource Groups (BRGs) – internal networks that rally around a common interest, experiences, and identities such as race, ethnicity, gender, ability, military status, and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

The salary range below describes the minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. The actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements, and/or skill level and will be finalized at the time of offer.

Base Salary Range

$ 66,400.00-109,600.00

Tagged as: 501+ Employees

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