HubSpot (501+ Employees, 87% 2 Yr Employee Growth Rate)

39% 1-Year Employee Growth Rate | 87% 2-Year Employee Growth Rate | LinkedIn | $100.5M Venture Funding

What Is Employee Growth Rate & Why Is It Important?

Remote – Germany

Contract Management – Team Manager (1:Many):

HubSpot is looking for an experienced leader to join our high performing Contract Management organization. This team is responsible for helping customers serviced by HubSpot’s Customer Success Team to navigate all of their billing, contract, and renewal inquiries.

As a Manager on our Contract Management Team, you will be responsible for hiring, training, coaching, and managing a team of new and established Contract Managers in a fast-paced and rapidly changing environment. We are looking for someone that is effective, adaptable, flexible and analytical. As our customer base continues to grow, the Contract Management team is tasked with creating the optimal path to helping our customers grow through both their contract terms and the use of HubSpot’s software platform while also ensuring their current growth strategy extends into the future.

In this role, you’ll get to:

  • Lead a team of Contract Managers who are responsible for overseeing and processing any contract and billing questions for a high volume of customers
  • Manage day-to-day operations, goal setting, career development, performance management, and the growth of team members
  • Build strong working relationships with other managers, directors and executives across the business
  • Proactively identify areas for innovation and improvement within the Contract Management Team and drive collaborative developments within our existing playbooks
  • Analyze customer and performance data to make informed decisions about operational and procedural changes
  • Serve as a coach and a leader, helping to develop the skills of your team so they are able to achieve their metrics and career goals
  • Maximize efficiency in a constantly changing and growing environment where the process is fluid and creative and unique solutions are desired

We’re looking for people who have:

  • Passion and commitment for helping customers succeed and grow with HubSpot
  • Clear history of coaching and developing individual performers
  • Unwavering commitment to a strong moral compass
  • Strong analytical skills to identify team trends and patterns to drive results
  • Familiarity of interaction between contracts, terms of service and legal requirements
  • Clear and articulate communication skills with the ability to effectively drive a negotiation
  • Phenomenal organizational skills and attention to detail
  • Intellectual curiosity and a resourceful approach to problem solving
  • Passion for helping individual performers meet their personal and professional goals
  • Personal responsibility to achieve team goals
  • 1-5 years of management experience is preferred, but not required

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

Important COVID-19 Guidance (For candidates applying to roles in the United States):

Per HubSpot’s policy all employees who wish to work @office or @flex or to visit an office in-person must be fully-vaccinated. At this time, @remote employees are not required to be vaccinated.

 

Germany Applicants: (m/f/d) – link to HubSpot’s Career Diversity page here.

 


About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.


By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot’s Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information. 

Tagged as: >50% 2 Yr Employee Growth, 501+ Employees, Hide US-Only Jobs, Venture Funded

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