Who we are
Our mission at Sourcegraph is to make it so that everyone can code, not just ~0.1% of the population. We help developers and companies with billions of lines of code create the software you use every day. In enabling more people to code, we believe we will create economic opportunity across the world and will drive progress that benefits everyone.
It’s an exciting time to join Sourcegraph. Our company is growing rapidly: we’ve experienced 4x year-over-year revenue growth with zero customer churn, and our $50M Series C from Sequoia has given us the opportunity to make big ambitious bets on our future. We have a huge market (every company that builds software) and massive opportunity (most developers haven’t even heard of code search yet, but once you’ve used it, you can’t live without it–just like Google web search). By continuing to hire exceptional people, we have the opportunity to make Sourcegraph one of the biggest technology companies in the world.
Why this job is exciting
As a Customer Engineering Manager, you will lead our exceptional high agency all-remote team Customer Engineering team. Our Customer Engineers drive the technical portion of a sale as well as ensure existing customers continue to get maximum value out of their Sourcegraph engagement. This is the team that thrives on showing off the value from the nooks and crannies of our product, lives for giving our customers “aha” moments, and is the main point of contact our customers trust to help them achieve their goals.
As a Customer Engineer Manager, you will report directly to the Director of Customer Engineering and you will be responsible for multiple key initiatives that directly drive our company-wide goals and enable us to become the standard tool for searching over and understanding code in the open-source universe:
Within one month:
Within three months:
Within six months:
You are an experienced and visionary people-driven leader who has the skills to effectively drive progress toward our organization’s ambitious and technically challenging objectives. You are strongly aligned with our values, inspired by our mission to make it so that everyone can code, and motivated to do your best work at Sourcegraph.
If you are passionate about the customer experience and building metrics and systems to optimize for customer happiness and value, then this role might be a perfect mutual match.
We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
To create a product that serves the needs of all developers, we are building a diverse all-remote team that is distributed across the world. Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds and communities.
Learn more about what it is like to work at Sourcegraph by reading our handbook.
We want to ensure Sourcegraph is an environment that suits your working style and empowers you to do your best work, so we are eager to answer any questions that you have about us at any point in the interview process.
Go back to the careers page for all open positions.