Hi, I’m Lacey, Director of Sales Development at Customer.io, and I’m looking for an Inbound MDR (Market Development Rep) to join our growing team.
As an MDR, you will be a trusted advisor in our customers’ evaluation of Customer.io, helping to transform their businesses with the Customer.io solution.
You will be responsible for taking inbound leads, qualifying them, and setting up product Demos for the Account Executives on the sales team. You will lead prospects from their initial contact with Customer.io, through qualification and hand them off to receive an in-depth personalized demo for their business.
As part of a dynamic growing team, this role will be fast-paced and challenging, with great earning and role advancement within the Customer.io Sales team!
We seek highly personable, opportunity-driven individuals that also collaborate well in a team environment. People who can quickly develop rapport and build relationships with prospects over the phone, and match their organization’s specific business needs with the benefits of Customer.io.
Our mission at Customer.io is to power automated communication that people like to receive. Today over 1,700 internet businesses use Customer.io to manage, send, and track performance of email, SMS, and push notifications. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.
We are offering a starting salary of $50,000 USD + OTE depending on experience and subject to market rate.
Benefits at Customer.io include:
All final candidates will be asked to complete an employment and education verification authorization form (which allows us to verify your job history and education listed on your resume) as part of our pre-employment process.
We work hard to build a diverse, inclusive, and equitable environment where everyone has the opportunity to learn and grow. Diverse teams create better products and stronger companies, and we encourage applicants from underrepresented groups to apply.
Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!
Apply at the link below by Wednesday, December 2 and tell us why you’re interested in the position! In your cover letter, be sure to tell us the title of the last book you read. There is no advantage to applying early so put your best foot forward. We plan to respond to all applicants by Wednesday, December 2 with a status update about your application.
Here’s what you can expect from our hiring process: