Tealium is the trusted leader in the customer data industry. We believe unified customer data is an organization’s most valuable asset and greatest competitive advantage. We help brands seamlessly unify their siloed customer data and applications in real time, and drive more profitable interactions across all touchpoints. Tealium’s Customer Data Hub (CDH) enables you to connect your data so you can connect with your customers.
Founded in 2008, Tealium’s patented and award-winning solutions are used by over 1,000 of the world’s most innovative brands, including Sony, Providence St. Joseph Health, Cambria Health, T-Mobile, Hulu, Uber, Facebook, Expedia, Hyatt, Barcelo Hotel Group, Sportsbet, Utah Jazz, American Airlines, The Gap, Orange, and many others.
The Marketing Operations Manager is the efficiency engine of the Marketing team. You will work to create scalable processes and ensure best practices in lead generation, database management, and analysis across several marketing technology systems. You will also conduct data analysis that will be used to inform strategic decisions by stakeholders across the company. The ideal candidate is an analytical and operational thinker, and an expert in getting the most out of marketing systems to fuel innovative and effective marketing campaigns. You should also be interested in building a solid operating infrastructure for marketing leads, database, reporting, and analytics.
You think strategically and tactically – from ensuring that the daily operational processes are functioning smoothly, to working with senior staff on marketing metrics, analytics, and forecasting. You have proven analytical and strategic experience and are able to develop and implement creative solutions to operational challenges. You have strong priority setting and project management skills which allow you to manage multiple projects simultaneously. You thrive, not stress, in a fast-paced environment.
Why You Are the Perfect Fit:
Bachelor’s degree with 3+ years’ experience in marketing operational role
Lead the development of tools, processes, and frameworks to further marketing best practices and deliver operational efficiencies in campaign and lead management
Manage technical aspects of key marketing systems—Marketo, CRM, data services used to generate, distribute, and report on lead life cycle, velocity, attribution
Manage the design, customization, updates, and implementation for existing and new platforms/solutions that will support the marketing team
Build comprehensive dashboards, analyze marketing and sales data to develop insights and provide actionable recommendations on how to optimize marketing programs
Work with business and technology stakeholders to gather functional and technical requirements and provide integration guidance on CRM enhancements
Work closely with greater marketing team to train & support efforts within Marketo & SFDC
Evaluate new technologies to improve and optimize marketing team performance
Monitor and continually improve data quality within the marketing database
Experience building relationships with a cross-functional team
WHY YOU WANT TO WORK HERE:
The highly relevant and differentiated positioning of Tealium and our Customer Data Hub (CDH) makes this a unique and rewarding career opportunity. Organizations from start-ups to large global enterprises are utilizing Tealium to unify their customer data in real time and drive improvements in their overall data strategy. Over 1,000 global brands trust Tealium, and in an increasingly noisy market we are proud to maintain best-in-class renewal rates of >90%. When our customers are happy, we’re happy.
Our corporate HQ is located in sunny San Diego, just minutes from the beach and surrounded by beautiful hiking trails and the renowned Torrey Pines golf course. Our location is just one of the many perks we enjoy; At Tealium we dress casually (but professional), enjoy a flexible paid time off policy, rich benefit plans, company holidays, 401(K) match, and employee Stock Options – just to name a few. Not to mention we get to surround ourselves with some of the brightest minds in San Diego. If you are interested in being a part of Team Teal, we’d love to hear from you!
TEAL celebrates diversity and is an equal opportunity employer. It is our continuing policy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. TEAL does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.