Process Modernization and Business Transformation Lead Dev Ops & SysAdmin

7% 1-Year Employee Growth Rate | 16% 2-Year Employee Growth Rate | LinkedIn | $0 Venture Funding

What Is Employee Growth Rate & Why Is It Important?

Dell Technologies provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

A unique opportunity for an experienced industry professional to join an influential and fast-moving team leading redefining, transforming and modernizing core business processes across Global Partner, Education and Fulfillment Services (GPEFS).  As a member of the Global Support and Optimization team, your role will be as a Process Modernization and Business Transformation Lead supportingGlobal Partner, Education and Fulfillment Services (GPEFS). GPEFS is comprised of many different services touching our customers throughout their Dell Technologies Services journey around the world. 

As a member of the Global Support and Optimization team you will play a vital role in the design, redefining and transformation of end to end processes to modernize, build and productionize end-to-end Digital solutions & products working closely with the business, including stakeholders and essential partners internally across Global Partner, Education and Fulfillment Services (GPEFS).

Unending intellectual curiosity, advanced analytical skills, and vertical & horizontal engagement across Dell Technologies Services coupled with strong technical and business acumen are critical skills required for this role.

What you will achieve:

• As a member of the Global Support and Optimization team, you will be lead breaking dated existing business process molds to continues to modernize the way GPEFS delivers value for our customers.   
• This Process Modernization or Advanced Analytics experience should have established strong and extensive analytical skills, use of modern analytics tools, domain expertise or rapid ability to establish depth in multiple core process areas, and strong business acumen required to understand business outcome level results. 
• You will engage with end to end functional leaders across GPEFS and where applicable end users and partners around the world to develop a deep understanding of the process modernization needs.     
• Evaluate and build proofs of concept (POC) for new projects/ use-cases; and break down the project into smaller data science modules.
• Design & build scalable, efficient & automated processes for large-scale data analysis, Machine Learning model development, model validation and servings
• Provide technical leadership & guidance on industry standards in solving business problems leveraging Machine Learning

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Data Science experience in all stages of project life cycles: design & deploy Machine Learning models (in production), and Machine Learning techniques including Ranking, Classification, Clustering, Regression, Topic Modeling
• Programming skills to retrieve, analyze and process data, and build Machine Learning models from the ground up; including Python programming experience, experience and deep Database knowledge, including hands on SQL expertise
• Partner with cross functional teams (including business process leads, Global Process Engineering, Remote Support, eServices, Services Parts, Field Services, Data Sciences), to solution requirements for simplifying, standardizing and automating Business Processes to support them in delighting our external customers
• Collaborate with Process Engineers to understand as-is and future state designs, other Data Science teams to build Process Science solutions, and other Business Stakeholders to design these solutions
• Deep knowledge of Machine Learning, information retrieval, data mining, statistics, NLP or related field
• Experience and/or expertise in at least 3 Functional business areas which could include Finance, Engineering, Supply Chain, Services, and/or Information Technology

Desirable Requirements

• 12 years of related experience in a professional role with a Bachelor’s degree, or 8 years with a Master’s or 5 years with a PhD, or equivalent experience; Experience to include:

• The ideal candidate will have 10+ years’ experience in Process Modernization, Business Transformation, Data Science or equivalent with Implementation of findings.    

• Multiple Engagement Consulting Experience

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life — while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Tagged as: 501+ Employees