Coursera is a leading online learning platform for higher education, where 76 million learners from around the world come to learn skills of the future. More than 200 of the world’s top universities and industry educators partner with Coursera to offer courses, Specializations, certificates, and degree programs. Thousands of companies trust the company’s enterprise platform Coursera for Business to transform their talent. Coursera for Government equips government employees and citizens with in-demand skills to build a competitive workforce. Coursera for Campus empowers any university to offer high-quality, job-relevant online education to students, alumni, faculty, and staff. Coursera is backed by leading investors that include Kleiner Perkins, New Enterprise Associates, Learn Capital, and SEEK Group.
At Coursera, the Product Management team’s charter is to envision, curate, and build a learning platform experience that delights our global network of learners, educators, and enterprise customers. You’ll have a direct impact on millions of people around the world and help shape the future of higher education.
As Product Manager, Data & Admin Products, you will own the vision, strategy, and execution for data & admin products serving our educator staff and administrators from both universities (ex. University of Pennsylvania, Stanford University, University of London) and industry partners (ex. Google, Amazon, Salesforce). Our educator data & admin experience is critical to how our partners manage their offerings (MOOCs, Specializations, Certificates & Degrees) and activities on our platform, and has a direct impact on how we accomplish our mission of transforming lives through learning. You will be responsible for an array of analytical and administrative features, and drive our partners to learn, invest, and iterate upon their portfolio. You will work with Courserians from data, engineering, user research, design, business, as well as directly with the university and industry partners.
Set the product vision and strategy for Coursera’s educator data and admin products supporting MOOCs, Specializations, Certificates & Degrees
Own the data and admin story for our educator partners; and drive material improvements in our core metrics (ex. partner NPS, course progression) through self-service tools and actionable insights for both internal teams and partners
Collaborate with our 3 business line leaders and product managers (Degrees, Consumer, and Enterprise) to build out analytics needed to help our educator admins be more efficient in their day to day operations, as well as with strategic insights for future growth; align external customers and internal stakeholders on priorities and roadmap
Work cross functionally with user research, design, data science and engineering to understand educator partner needs, behaviors & problems, define requirements, design solutions and execute
Ship impactful product features on time and in scope through solid execution and making smart tradeoffs in a highly collaborative and cross-functional environment
Ensure successful product launches with go-to-market activities and post-launch analysis to inform future product direction
4+ years as a product manager to drive best-in-class enterprise experiences, including data driven features and products
Prior domain experience in education, online learning, instructional design or similar fields
Experience in building high quality products powered by data or machine learning
Demonstrated experience in using behavioral science / behavioral economics to positively influence user actions at scale
Experienced at new product introduction / go to market activities
Experienced with user needs discovery and design sprints, especially with enterprise customers.
Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at firstname.lastname@example.org.