At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It’s a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn’t attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
We are looking for a Product Marketing Manager to lead the go-to-market strategy for product releases of our core platform, focus on the acquisition of brand clients, and partner with Sales, Client Success, and Product for cross functional success. Our eCommerce products are a mainstay of the market, used by >1B people each month, across over 5,000 brand and retail sites, globally. We are lucky to call 65% of the IR500 our valued clients.
What you will be doing:
Identify and maintain market audience and buyer persona definitions for customer audience
Build and maintain market expertise on B2B insights and reporting tools trends, consumer shopping behavior and trends, and buyer needs
Apply this expertise in partnership with Product Management on informing product vision/roadmap, as well with the global Sales/Client Success organizations in promoting Bazaarvoice’s Insights and Reporting solutions
Develop and execute go-to-market strategies for new products, offers, and product features
Develop and maintain product focused positioning, messaging, pricing and packaging, and sales tools, developing vertical and geography-specific strategies and content
Inform promotion plan for solutions in partnership with Integrated Marketing teams
Present at webinars, trade shows, and events
Own competitive intelligence and field enablement
Directly support Sales and Client Success on a 1:1 basis on key industry/client events and accounts (prospects and clients)
Who you are:
Demonstrated success in analyzing market opportunities, defining market requirements, and managing go-to-market for software and service products in a B2B environment
Experience taking an enterprise or consumer product to market for a small to mid-size company
Experience having worked in the tech industry
Quantitative, creative, and exceptional communications skills – we want a person who has them all
Fire in the belly – we hire people who bring passion to their work and their team
Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.