World Fuel (501+ Employees, 11% 2 Yr Employee Growth Rate)

8% 1-Year Employee Growth Rate | 11% 2-Year Employee Growth Rate | LinkedIn | NA Venture Funding

What Is Employee Growth Rate & Why Is It Important?

At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

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World Fuel Services, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Regional IT Administrator

The Regional IT Administrator is a professional role with sole or principal responsibility for all IT-related services at a specified location.

Job Responsibilities:

  • Sole oversight and responsibility for all IT-related services at assigned locations
  • Chief liaison between the local business and the Company’s IT Department
  • Apply ITIL framework and troubleshooting techniques in order to effectively analyze, diagnose, resolve and or escalate incidents and problems
  • Coordinate, implement, and support all Company IT-related initiatives at the assigned locations
  • Analyze IT service requests and incidents (including consulting with end users and external partners & suppliers) to resolve or facilitate resolution
  • Responsibility for all IT hardware and software, implementation, maintenance, configuration, and support including but not limited to, all computer & mobile devices, printers, networks, servers, and wireless systems

Job Requirements:

  • Minimum of four years in similar IT support/administration role
  • Highly-specialized knowledge in computer systems analysis and/or systems engineering
  • Trusted professional who works independently while consistently engaged with business users, dispersed IT support, and IT leadership teams
  • Highly proficient in all aspects of IT troubleshooting and monitoring
  • Proficient in some or all of the following areas:
    • Operating Systems (Windows 10, 11, 2012, 2016, 2019/Mac OS)
    • Microsoft Office Suite, including Office 365 collaboration applications
    • Active Directory, Azure AD, and Microsoft networking services (DNS, DHCP, TCP/IP, GPO, NTFS, WSUS, etc…)
    • Citrix XenApp/Desktop and VDI Solutions
    • MDM Solutions such as Microsoft EndPoint Manager and Jamf
    • Networking (routers, switches, WAP, firewalls)
  • Position requires some light travel to support regional offices and/or support other North America regional team members
  • Knowledge of working in Agile methodology
  • Associate or Bachelors degree is a plus
  • Technical certifications (CompTIA, MCP, MCSA, MCSE, CCNA, AWS) is a plus

Other Essential Qualifications:

  • Highly organized and self-sufficient
  • Highly creative and innovative technologist
  • Excellent oral and written communication skills, including effective communication with an executive team
  • Adept at focusing on the overall customer experience (not merely on technology)
  • Inspires confidence, motivation, and creativity in a team environment
  • Detail-oriented
  • Exhibits leadership qualities, including being responsible and accountable
  • Handles critical incidents with a sense of urgency
  • Flexible and adapts well to change
  • #IND

Tagged as: 501+ Employees, Hide US-Only Jobs, Venture Funded

Job Overview
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