Bugcrowd is the world’s #1 crowdsourced security company. Our award-winning platform combines actionable, contextual intelligence with the skill and experience of the world’s most elite hackers to help leading organizations solve security challenges, protect customers, and make the digitally connected world a safer place.
Bugcrowd is looking for a creative, enterprising, and intrinsically motivated individual to join our growing Solutions Architecture team. As a Solutions Consultant, you’ll be part of a small but impactful team of individuals directly responsible for launching each and every program on the Bugcrowd platform; of which, there are a good many – and growing daily!
The Solutions Consultant role acts as the customer-facing, on-boarding arm of the Customer Success team. The ideal candidate is a quick learner of complex concepts, a consummate professional, and an effective communicator with proven excellence in building cross-functional relationships. Furthermore, it is heavily preferred if they have a strong understanding of common security issues and concepts such as the OWASP Top Ten, common pentesting/vulnerability assessment tools, general web/tech acumen, and a passion for delivering results. Acting as both Sherpa and Customer Advocate, the Solutions Architect role is integral in creating and articulating a clear path to success for clients, as well as providing technical guidance across a wide variety of situations.
Primary Role Responsibilities:
Desired Skills & Experience:
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. We are a supportive & collaborative team who understand that reaching Bugcrowd’s potential depends on the happiness of the employee.
The company is authorized to obtain background checks for employment purposes and may include identity verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law and will be reviewed on a case by case circumstance.