Electric is a Series B startup backed by Bessemer Venture Partners, Bowery Capital, Primary Venture Partners, GGV Capital, and led by a team of seasoned entrepreneurs, operators, and technologists. With software forming the foundation of every office, Electric is the world’s first all-in-one, modern IT support solution that can truly meet the needs of growing businesses. Through a chat interface, personalized service, and flat-rate pricing we keep our client’s email, computers, Wi-Fi, and software running smoothly at a fraction of the cost and headaches normally experienced with traditional managed service providers.
Our company is a fun, fast-paced environment with enormous opportunities for career advancement. We are seeking highly motivated, detail-oriented go-getters who want to move up in a tech startup.
As a Senior Customer Success Manager at Electric, you will work closely with our largest customers to understand how they work, their business challenges and engage using a consultative approach that positions you and Electric as the preferred long-term strategic partner. Our Customer Success team works with a variety of customers to ensure they adopt Electric widely and continuously gain business value from our products and services. This is a phenomenal opportunity to take on business-critical responsibilities for a fast-growing NYC startup!
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