We are looking for an ambitious individual who is genuinely excited to help customers and is proactively trying to improve the customer experience overall. They will act as a first line of defense for any inbound inquiries and help product & customer success teams with managing, resolving and escalating customer issues. They will be responsible for triaging customer issues and developing an efficient and scalable support process. They are confident at troubleshooting and determined to investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
We are a team of ridiculously dedicated professionals who are making a breakthrough in B2B marketing by introducing an autonomous demand generation platform powered by AI-based campaign optimization and experimentation patented technologies.
We move fast but scientifically, we are agile but disciplined. We value and reward dedication, hard-work and can-do attitude. We embrace equality, diversity and authenticity.