Unite Us (501+ Employees, 153% 2 Yr Employee Growth Rate)
As a Senior Product Manager at Unite Us, you will leverage your experience, industry trends, data, and team input to make informed decisions on our flagship product and its processing capabilities – ensuring our product is built with scale in mind to ensure forecasted transaction volume will be sufficiently handled. You’ll maintain and support the development of the Payments product roadmap, manage a Payments feature team’s agile sprints and team communications, and run a tight build-measure-learn development cycle. You’ll partner closely with Engineering, Agile Delivery, Product leadership, and other stakeholder teams to ensure the most impactful ideas are nurtured, validated, tested, executed, and iterated on.
What You'll Do:
Leverage market research, internal data, customer feedback, and customer insights to help define Payment strategy and proactively identify opportunities for innovation/differentiation.
Regularly prioritize, monitor, and track the progress of the team backlog and commitments against targets, communicating this with the team to manage expectations and suggest additional support when needed.
Work with internal and external stakeholders to implement and execute on the vision for platform solutions identified by product leadership business strategy.
Responsible for production of product backlog. Translate the needs of the business, as communicated by product leadership, to the development and technology organization. Collaborate with the development team to ensure that epics and stories contain necessary details to enable efficient prioritization, coding, testing, and client validation needs.
Lead Backlog Grooming and Sprint Planning sessions, while making sure to attend all other agile ceremonies as an active participant.
Present complex information and ideas through open, transparent communication to engender trust and ensure mutual understanding.
Identify and act against any roadblocks, always suggesting solutions to even the most complex issues.
Consistently demonstrate excellent technical knowledge and product proficiency, empowering others in their team to improve performance.
Work with implementation, support, and sales teams with client training, client onboarding, user testing, and pilot testing to ensure the organization is prepared for new products/solutions being developed.
Support implementation processes and documentation to communicate and set client expectations and assist with troubleshooting product issues as needed.
6+ years experience as a Product Manager with consumer-facing and/or B2B products in healthcare. Experience working with existing and emerging products.
Strong analytical, problem-solving, and leadership skills.
Knowledge of the players in the payments ecosystem and experience in implementation of payment service integrations desired.
Knowledge of healthcare claims desired but not required.
Experience with SaaS and Startups preferred.
Experience with SQL and Mixpanel preferred.
Subject Matter Expertise – Knowledge of healthcare industry and care management (DM / CM / medical home) best practices is highly desired.
Customer Focus – Dedicated to meeting the expectations and requirements of clients; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind. Ability to successfully navigate and contribute to a highly matrixed environment.
Solution Design – Translate business needs into practical applications and solutions
Communication – Strong persuasion skills and effective communicator; ability to communicate and evangelize a compelling vision internally and externally; Ability to create and tell stories from data.
Agile – Experience working in or managing Agile teams is highly desirable
The Unite Us Story:
As our co-founders transitioned from military to civilian life, they saw barriers and inefficiencies among their veteran community in trying to navigate the most basic health and social services. Together, they set out to improve that experience for everyone in need through technology that connects people to the care they need, when they need it, in communities across the country. Unite Us has developed an intuitive and seamless technology solution that goes beyond the traditional referral method. We work side-by-side with local organizations, and track data and outcomes to build coordinated care networks that support all aspects of community health. Unite Us is boldly changing the nation’s care delivery system. If you want to do well and do good, join Unite Us– we can build healthier communities together
Environmental Job Requirements & Working Conditions:
This position is remote, US Based only
Our target range for this position is $130-150k. This salary range represents our national target range for this role. Some geographic areas may have higher target ranges, including certain localities in Colorado.
All team members will be required to pass a background check which includes criminal, employment, and education verification
Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at [email protected] to request an accommodation.