Senior Training Manager, Sales
TRR is looking for an experienced Sales leader who will bring excellence in people management coupled with operational rigor to help us design and scale our new business only sales team. The sales leader will pilot a new training program for our sales team and is responsible for coaching and driving a team of sales representatives to increase new consignor growth and achieve monthly sales quotas. The ideal candidate is a sales leader with a proven record of driving results above plan, is process oriented, understands relationship selling, has a clear vision for the team and experience using data and technology to drive results. You are responsible for cultivating training materials and strategies, oversight on training implementation and measuring the success of the program. In collaboration with the sales team, sales operations, and the department head, the manager will help design the repeatable sales process from a sales management perspective, help design the right CRM flow to support it, ensure follow-through regarding onboarding, ongoing education and assessing competencies of trainees. Must possess the ability to analyze reports, uncover areas of improvement, develop innovative solutions, and implement the strategies to ensure the team is performing at a high level. This role reports to the Sr. Director, Sales Training and Development.
What You Get To Do Every Day
What You Bring To The Role
The RealReal is the world’s largest online marketplace for authenticated, consigned luxury goods. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have 150+ in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service and direct shipping for individual consignors and estates. At our stores in LA, NYC and San Francisco, customers can shop, consign, and meet with our experts. At our 10 Luxury Consignment Offices, four of which are in our retail stores, our expert staff provides free valuations. Founded in 2011 and listed publicly in 2019 (Nasdaq: REAL), we’re growing fast and fundamentally changing the way people buy and sell luxury — a multi-billion dollar industry. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother’s room, andflexible work hours!
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.