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Dev Ops & SysAdmin
Senior UX Researcher – Remote Dev Ops & SysAdmin
36% 1-Year Employee Growth Rate | 9% 2-Year Employee Growth Rate | LinkedIn | $0 Venture Funding
What Is Employee Growth Rate & Why Is It Important?
Xapo is an international fintech startup on a mission to protect and grow its clients’ life savings.
We’re a fully distributed team that works remotely from 50+ countries around the world. We may come from many different cultures and backgrounds, but it’s our values, our resourcefulness, and our drive that makes us Xapiens.
We work hard, think globally, and inspire each other to grow every day. If you’re the best at what you do and share our passion, we want you.
Join us, wherever you are, and help us build a digital bank worthy of the digital age at Xapo.
Position overview
We’re looking for a Senior User Researcher to support our product team by maintaining our research repository. You’ll be responsible for taking product requirements and using a variety of research methods to help us validate solutions, and learn valuable insights from both our current users and prospective users by providing short and long term actionable insights. At first, you will be the sole researcher embedded in the product team, and it will be your responsibility to be the go-to expert on which research methods will yield the best insights.
Although we are headquartered in Gibraltar, this is a full time, 100% remote position. Work from anywhere!
Responsibilities
- Work closely with designers and product managers to extract assumptions and then use them to craft research plans with clear goals, objectives and timelines..
- Synthesize your research findings and communicate them to the product team – and other key stakeholders – in clear, actionable, varied and engaging ways
- Empower product designers and product managers to make data-informed decisions
- Maintain,grow and cultivate our research repository
- Confidently design and conduct both qualitative and quantitative studies
- Use multiple data sources to listen, observe, and ask appropriate questions in order to gather insights that can be turned into actions.
- Demonstrate to the wider team that your findings have a measurable positive impact to our products and define means of measuring that impact.
- Assist with embedding our personas into every product decision we make
Skills needed
- Ability to conceptualise and execute research studies with speed and scale
- Ability to carry out UX research confidently and to showcase its value to the wider company
- Background in cognitive science, behavioural economics and/or psychology preferable
- Ability to confidently communicate research design decisions and findings with clients and stakeholders
- Knowledge of cryptocurrency and an interest in finance
- Experience running and analysing results from Optimal Workshop and Qualtrics.
- Fluent in User testing, Maze and Dovetail.
Other requirements
- A dedicated workspace
- A reliable internet connection with the fastest speed possible in your area
- Devices and other essential equipment that meet minimal technical specifications
- Alignment with Our Values.
WHY WORK FOR XAPO?
IMPACT GLOBALLY, WORK REMOTELY.
- Shape the Future: Improve lives through cutting-edge technology, work 100% remotely from anywhere in the world.
- Own Your Success: Receive attractive remuneration, enjoy an autonomous work culture and flexible hours, apply your expertise to meaningful work every day.
- Expect Excellence: Collaborate, learn, and grow with a high-performance team.
ABOUT XAPO
We founded Xapo to address two of the biggest issues with Bitcoin adoption: accessibility and security. In a matter of years, we developed an industry-leading platform that introduced cryptocurrency into the daily lives of millions worldwide.
Now, we’re bringing our expertise to all facets of our users’ finances. Because no matter who we are or where we’re from, we all deserve more options, more control, and more peace of mind where our money is concerned.
We’re an Equal Opportunity Employer – we believe that diversity is critical to our success as a global company. An inclusive workplace is the foundation of Xapo – it allows us to create products that cater to clients around the world.