Sprout Social (501+ Employees, 2 Yr Employee Growth Rate)

1-Year Employee Growth Rate | 2-Year Employee Growth Rate | LinkedIn | $0 Venture Funding

What Is Employee Growth Rate & Why Is It Important?

Sprout Social develops and delivers social media engagement, advocacy and analytics solutions for more than 30,000 leading brands and agencies around the world including DoorDash, General Mills, Trello, Make-a-wish Foundation, Edelman, and Blue Cross Blue Shield. We’re relentless about solving hard problems, building elegant software and ensuring customer and team success.

Sprout is looking for a Social Media Strategist to join the team that builds our own social presence. We’re looking for an experienced marketer who can tackle social content creation, engagement and distribution alongside a team at the forefront of social strategy. This is an ideal role for a nimble and thoughtful individual with social media management experience to strengthen their skill set in social content production, integrated storytelling, analytical insights, and overall social craftsmanship.

In this role, you’ll have the rare opportunity to influence the social strategy for a company that is leading the social marketing industry. We’re looking for a curious, detail-oriented, self-starter who has previous experience in content production, developing engaging social campaigns, and sharing rich insights using social data. You have demonstrated the ability to manage both reactive and proactive engagement, develop integrated social campaigns, and determine insights to optimize your work. You also have an aptitude for corporate communications, collaboration and community building. In this role, innovation is key. We’re looking for a marketer who thinks outside the box, has a pulse on the social landscape and proactively identifies trends and opportunities to stay at the forefront of digital engagement. You must have a consistent evolving understanding of the social media landscape and be able to utilize social listening to bring forward new ideas and jump into relevant conversations.

If you’re interested in joining a growing team, helping the world see social differently and making an impact on how Sprout engages with the world, we’d love to talk with you.

Qualifications

These are the minimum qualifications that our hiring team is looking for in this role:

  • Minimum 3+ years of experience working in social media
  • Must be familiar with TikTok, Instagram, Pinterest, Youtube, Spotify, WeChat, LinkedIn, Twitter, Facebook and Facebook Groups

Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:

  • Experience with Sprout Social Platform is a huge plus
  • Experience working with a public organization
  • Experience navigating corporate social responsibility and DEI focused content
  • Demonstrated ability be creative, flexible and fluid with changing project parameters, including: shifts in timing, messaging, and adjustments in scope and scale

Within 1 month you will…

  • Attend 2 weeks of Sprout Social training to learn the ins and outs of the product and better understand the value that Sprout delivers to our customers
  • Understand Sprout’s existing and expanding audiences
  • Learn Sprout’s brand voice, tone and the ways we communicate with both prospects and customers
  • Begin proactively and reactively engaging with our social audience and collaborating within and outside our team
  • Start creating and distributing impactful content

Within 3 months you will…

  • Use the knowledge of our voice and tone to develop original engagement strategies (copywriting, imagery, etc.) that are aligned with our brand
  • Drive efficiencies across engaging content creation, including live programming, comment section tactics, short form video and trendspotting that will drive impactful conversations and action (shares) from our social audience
  • Utilize our reporting metrics and analytics tools to analyze social content and identify opportunities for our strategy.
  • Surface listening and qualitative data surrounding your social content and engagement strategies that impact the broader organization
  • Amplify original social content through advocacy tools on an ongoing basis

Within 6 months, you will…

  • Drive the growth of Sprout’s social media channels by engaging key personas across multiple audiences: customers, prospects, investors and potential employees.
  • Participate in brainstorms and identify new opportunities to expand Sprouts reach and support our audience
  • Collaborate and clearly communicate needs with our marketing and creative teams to develop engaging content that is optimized for customer experience and business goals
  • Ensure our content is relevant to for our target audience by constantly iterating on creation, curation and engagement strategies based on data and providing ongoing insights for our team
  • Identify key industry/competitive/customer insights through moderation/data and share how we can leverage them for marketing opportunities and beyond
  • Identify opportunities to constantly improve and streamline our publishing, engagement and customer care process to create efficiencies and improve the impact of our strategy.

Within 12 months, you will…

  • Ideate and execute social campaigns and content formats that highlights Sprout as the market, thought and category leader it is. This means working closely with our Comms/Product teams to communicate sophisticated concepts in social-ready, easy to digest ways.
  • Work cross-collaboratively to develop programs to support social first engagement throughout the customer journey (webinars, demos, events)
  • Proactively share clear takeaways, feedback and concise social analysis to support decisions, answer questions and showcase impact of initiatives on overall goals, including goals outside of awareness such as revenue, customer and product marketing.
  • Provide expertise related to social internally and externally, represent the social team autonomously and articulate how social can support the needs of the business.
  • Surprise us! Use your unique ideas and abilities to change our team and marketing efforts in beneficial ways that we haven’t even considered yet.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun.

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

  • Insurance and benefit options that are built for both individuals and families
  • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
  • High-quality and well-maintained equipment—your computer will never prevent you from doing your best
  • Wellness initiatives to ensure both health and mental well-being of our team
  • Ongoing education and development opportunities via our [email protected] program and  employee-led diversity, equity and inclusion initiatives.
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our 2021 DEI Report.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We’ll do all we can to ensure you’re set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster  (2) Sprout Social’s Affirmative Action Statement (3) Pay Transparency Statement.

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.

Tagged as: 501+ Employees, Hide US-Only Jobs

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