A Zendrive Solutions/Presales Engineer is a member of the Sales team who actively drives and manages the evaluation stage of our sales process, as well as evangelizes our solution set to prospects, customers, and partners. This important role is deeply involved in customer acquisition by building key relationships with executives and technical stakeholders. The SE is customer-facing and enjoys presenting technical concepts with simplicity and elegance. The role is fast-paced, wide-ranging and challenging. The ideal candidate is hungry for a challenge, and has a mixture of technical skills, great communication, interpersonal skills and strong problem-solving abilities. This is a blended sales & technical role that collaborates closely with nearly every team in the company – Marketing, Sales, Customer Success, Support, Product Management and Engineering. Regional travel is expected, and global travel is possible. Please note: This is a remote (work from home) position that can be based anywhere within the U.S.
Your Responsibilities at Zendrive
Build strong relationships with technical and executive decision makers and help them to understand our innovative products as solutions
Collaborate with partners to identify their needs
Work with the Sales team to pursue large enterprise transactions in the Mobile Network Operator and Insurance segments
Drive the technology evaluation stage of the sales process with our prospects
Elicit prospects’ and customers’ business, functional and technical requirements
Customer presentations and demonstrations
Understand and address prospect and customer questions and objections
Help prospects understand Zendrive’s technology and understand its advantages
Lead the configuration, implementation and execution of PoCs and customer trials
Serve as the lead for RFP/RFQ responses to illustrate the benefits of using Zendrive technology
Contribute to SOWs, change requests, and other contractual deliverables
Advocate and be the “voice of the customer” to influence Zendrive’s product roadmap
Partner with the Sales team from the beginning of a sales cycle to understand the prospect’s overall technology requirements and capabilities
Collect, organize and synthesize product feedback and provide ongoing reports to Product and Engineering to ensure future product development success
Understand the “business value” of Zendrive and help the technical buyer appreciate the importance of the product
10 years of strong customer facing experience, especially in a pre-sales, sales engineering or consulting capacity
Experience with Insurance, Automotive or Mobile Operator customers
Strong technical aptitude and a proven ability to understand, digest, and communicate solution concepts.
Outstanding interpersonal, communication and presentation skills with an ability to translate customer comments and feedback to the product management organization.
Proven business analysis and problem-solving skills.
Eager self-directed learner with a curiosity and an appetite to understand not only our technologies but also the competitive landscape.
Experience working closely with both technical as well as non-technical prospects in a startup environment
Comfort working in situations of uncertainty where listening, designing solutions and building consensus is required
Proficient with enterprise software architecture including applications, middleware, databases, analytics, hardware, authentication/identity
Ability to be successful in a fast paced environment while managing multiple opportunities with a focus on high quality
Willingness to travel to client locations (up to 40%)
B.S. degree in technical (Engineering, Computer Science) or business degree
Key Technical Requirements
Experience developing on either or both Android and iOS platforms
Familiarity with mobile app development processes, including integrating SDK’s across multiple operating systems a plus
Familiar with AWS Cloud infrastructure
When we say Zendrive is an Equal Opportunity Employer, we are not just adding a legal addendum. Of course, we do not discriminate on the basis of race, color, religion or beliefs, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability, but we believe that is quite a low bar. In fact, we celebrate our differences as our strength and actively work to build an inclusive environment for all. If we can do anything to improve your application and interview process, please let us know!
To all recruitment agencies: Zendrive does not accept unsolicited resumes. Please do not forward resumes to Zendrive employees or any other company location. Zendrive is not responsible for any fees related to unsolicited resumes.