As Lingo Live’s fully dedicated Support & Operations Specialist, you will provide exceptional support to both our internal teams and external users. You’ll be our operationally efficient point person to address requests, ranging from troubleshooting login or scheduling issues to coordinating logistics for company meetings and events. You’ll have support from a wide range of peers, AND you’ll autonomously find innovative ways (balancing “scrappy” and sustainable) to leverage these partnerships to find solutions.
You’ll be the primary voice of timely, accurate, personable support through email. You’ll also leverage your organizational and communication skills to support and own internal operational initiatives. Collaborating across teams, you’ll help to build and maintain improved processes for increased efficiency and effectiveness. It’s a challenging role, switching context and juggling priorities, but also engaging. Your efforts will amplify across the organizations we serve, reaching thousands of people who are counting on us now more than ever. To make sense of this new world. To find their authentic voice. To muster the courage to build a better future.
This is a full-time remote position based anywhere you call home with the ability to work close to EST or PST hours.
How you will make an Impact
Your Journey Thus Far (Role Requirements)
An ideal candidate will be or have:
Our core values guide how we show up for each other and our customers every day:
OUR COMMITMENT TO DIVERSITY, INCLUSION & BELONGING
We’re an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it’s the right thing to do.