UX Design Researcher

25% 1-Year Employee Growth Rate | 47% 2-Year Employee Growth Rate | LinkedIn | $100.5M Venture Funding

What Is Employee Growth Rate & Why Is It Important?

Overview

We are HubSpot, a fast-growing company with an award-winning culture. Our design team is growing and we are looking for an experienced design researcher to join our creative/marketing team to create evidence-based strategies that incorporate customer needs and business objectives.

HubSpot’s Marketing Design Team covers a broad spectrum of practice areas, including discovery and analysis, user research, interaction design, information architecture, visual design, and branding.

About the Role

We are looking for a UX Researcher with a solid foundation in qualitative research and a broader understanding of User Experience to define and run winning strategies who can:

• Analyze business requirements, identify and unveil powerful insights that meet users needs and expectations
• Work hand in hand with our marketers and strategists to understand long and short term business goals
• Look for innovative approaches to gaining consumer insights and deliver a wide range of generative and evaluative research projects
• Plan and conduct design research programs with a primary focus on qualitative research, interviews, design ethnography, concept evaluation, participatory design, usability studies, and data analysis
• Execute and moderate a range of research and design thinking methods, including remote sessions and workshops
• Develop end to end research initiatives from design through reporting
• Collaborate with high-performing, cross-functional teams in multiple projects
• Ensure unbiased data is collected, analyzed, and synthesized
• influencing design team members and stakeholders on best research practices and helping to develop the research operation

This role might be perfect for you if you are:

• Passionate about helping our customers—to grow better.
• Effective problem-solving and critical-thinker.
• Challenge assumptions.
• Able to work thoughtfully with designers and non-designers alike.
• Curious to learn and take on new challenges in a fast-paced environment.
• Able to find value and growth opportunities in receiving and providing both affirming and constructive feedback.
• Comfortable asking questions that help surface and challenge assumptions and articulate design decisions.
• Have an eye for visual composition and are interested in taking our brand to the next level.