Privacy Policy

Last Updated: May 23rd, 2018

This website is owned and operated by Remote Work Hub, Inc. (“Remote Work Hub”), a C Corporation registered in Delaware, USA.

We recognize the importance of protecting the privacy of the information collected about our Website visitors and members, in particular information that is capable of identifying an individual (“personal information”).

This Privacy Policy (“Privacy Policy”) describes how we collect, use, manipulate, store, destroy, and disclose information in connection with our Services and with our website. By accessing our website and/or using our Services, you agree to the provisions of this Privacy Policy and to our Terms.

Except as otherwise described below, this Privacy Policy does not apply to the processing of any information by third parties. For example, when users seek to apply to a job notice, the Services may redirect the user to an Employer’s career site to submit a resume or application. Information collected through such a third-party site is not subject to this Privacy Policy, but is instead subject to the Employer’s privacy policy. Similarly, information that users submit directly to a Career Coach is not covered by this Privacy Policy.

Who This Policy Applies To (Users of Our Services).

The information that we collect, store and share in relation to our Services may differ depending on the type of user. An individual may be one or more of these types of users depending on the nature of his or her interactions with our Services and Website.

  • Member: An individual who subscribes to one of our membership plans (free or paid) and uses our Services.
  • Employer: An entity that has been approved to create an employer account and profile on the Website, post job vacancies on the Website, or accept job applications using the Website.
  • Career Coach: An individual who maintains a profile and offers Career & Coaching Services, through the Website, as a career advisor or job search coach. Members and website visitors can purchase Services offered by Career Coaches, such as resume reviews and writing, cover letter writing, career coaching, and skills coaching. These services are offered to our website visitors and Members through video conferencing or email.
  • Author: An individual who writes articles, posts content in our Slack community or creates other content displayed on the Website.
  • Affiliate: An individual or entity who joins our Affiliate program and promotes our Paid Services.
  • Student: An individual who purchases an online course developed and/or hosted by Remote Work Hub under our brand, Go Remote School.

What Information We Collect.

We collect information about users, including Personal Information, in order to fulfill our lawful business interests, including in connection with the Services.

“Personal Information” is any information related to an identified or identifiable person, especially by reference to an identifier such as a name, location data, email address, contact number, or other factors specific to a person’s identity.

We collect only the information necessary to fulfill our lawful business interests, and keep your information only as long as is necessary to fulfill those interests. We may combine Personal Information with other information, in which case we will treat the combined information as Personal Information. We also may combine information that we collect about you through the Services with additional information that we or third parties collect in other contexts—such as our communications with you via email or phone, or your customer service records. In those circumstances, we will treat the combined information in accordance with this Privacy Policy.

You can visit the Website and use some of the other Services without providing any information, including Personal Information. However, if you choose not to provide Personal Information, we may not be able to provide you with access to, or use of, some of the Services.

We collect the following Personal Information from users of the Services:

Member Information.

  • Name
  • Location: City, Country
  • Email address
  • Username and password
  • Work and educational history
  • Company and job title or details
  • Photograph
  • Other information contained on Member profiles
  • Content posted by Members in our Slack community
  • Payment information

Career Coach and Author Information.

  • Name
  • Location: City, Country
  • Email address
  • Contact number/s
  • Username and password
  • Company and job title
  • Coach or Author biography
  • Content posted by Coaches or Authors
  • Financial account information for payroll
  • Professional credentials and experience
  • Photograph

Information may be requested through such means as applications, online meetings, and reference checks. Remote Work Hub makes some of the above information on Career Coaches and Authors available to Members and/or the public for the purpose of providing the Services. We also collect testimonials from coaching clients and Members at the completion of a coaching session and may include this information on our Website.

Employer Information.

  • Name
  • Address
  • Email address
  • Company name
  • Company biography
  • Social Media links
  • Phone number
  • Username and password
  • Job descriptions posted by Employers

Remote Work Hub makes some of the above Employer information available to Members and/or the public for the purpose of providing the Services.

Affiliate Information.

  • Name
  • Location: City, Country
  • Email address
  • Username and password
  • Company and job title
  • Payment information

Student Information.

  • Name
  • Location: City, Country
  • Email address
  • Username and password
  • Company and job title
  • Photograph

Payment Information.

We collect certain payment and billing information when you purchase Paid Services, such as a membership subscription or Career and Coaching Services. This information is collected via secure payment gateways, Stripe or Paypal.  We do not store credit card details on our servers.

Surveys/Questionnaires.

From time to time, we may ask our users to participate in surveys/questionnaires, contests, and promotions which may be used to collect Personal Information. Participation is completely voluntary and declining to participate will not impact your use of the Services.

Other Information Collected Automatically.

When browsing and using our Website, we also collect some information automatically. This may include information such as your IP address and domain name, your location as inferred from your IP address, your internet service provider, the date and time of your visit to the Website, your use of the Services during your current session and over time (including the pages you view and the files you download), the URLs from the websites you visit before and after navigating to the Website, your computer’s or mobile device’s operating system and browser type, and your software and hardware attributes (including device IDs). We collect such information using a variety of mechanisms, including the following:

  • Server Logs: When you visit the Website, we automatically receive and record certain information from your computer (or other device) and your browser. This may include data such as your IP address, the pages you visit, or features you use on the Website, and your general geographic location as inferred from your IP address. To obtain such information, we may use server logs or similar applications that recognize your computer or other devices and gather information about their online activity.
  • Cookies: We use cookies in providing the Services. Cookies are small files that are stored on your computer or other device by your web browser. A cookie allows the Services to recognize whether you have visited before and may store user preferences and other information. For example, cookies can be used to collect information about your use of the Services during your current session and over time (including the pages you view and the files you download), your computer or device’s operating system and browser type, your Internet service provider, your domain name and IP address, your general geographic location, the website you visited prior to accessing Services, and the link you use to leave the Services. If you are concerned about having cookies on your computer, you can set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of the Website may not operate correctly.
  • Pixel tags: The Services that you receive from us may use an application known as a “pixel tag” (also known as a “clear gif” or “web beacon”). A pixel tag is an electronic file that usually consists of a single-pixel image. It can be embedded in a web page or in an email to transmit information, which could include Personal Information. For example, it allows an email sender to determine whether a user has opened a particular email. Deleting or blocking cookies will not stop the collection of information through pixel tags and similar tracking mechanisms. However, as discussed in the section below titled “Third-Party Analytics and Targeted Advertising,” you can take steps to limit how such information is used for advertising purposes. Even in that event, we may continue to use the information for other purposes, including analytics.
  • Information collected on third-party sites. In some cases, we use the mechanisms described above to track users when they navigate to and on third-party sites. For example, we may use cookies, pixels, scripts, or other tracking mechanisms to identify when a user of the Services goes to the website of one of our business partners and applies for a job. This information enables us, among other things, to analyze how many applicants for a specific job came from Remote Work Hub. Although we do not disclose Personal Information combined with such tracking data to our business partners, we may provide de-identified information and analytics as discussed in the section below titled “How We Share Information with Third Parties.”

How We Use the Information We Collect.

We use the Personal Information that we collect about users, including Members, Employers, Career Coaches, Authors, Affiliates, and Students to:

  • Provide the Services to you and other users;
  • Fulfill the terms of any agreement you have with us, respond to your requests, or otherwise complete a transaction that you initiate, including payment processing;
  • Review, evaluate, and verify the credentials and experience of Career Coaches, including through screenings and reference checks;
  • Post job vacancies and other company information;
  • Provide online training;
  • Redirect Members’ job applications to Employers;
  • Send administrative communications related to the Services;
  • Communicate with members through email notices, newsletters, and updates, including promotional communications about topics, products, jobs, and services that we believe will be of interest to our members;
  • Administer surveys, contests, or promotions;
  • Engage in analysis and research concerning the Services, improve users’ experiences with the Services, and otherwise enhance the quality of our products and services;
  • Comply with legal and/or regulatory requirements, or to protect our rights and interests, as described below in the “Legal Purposes” subsection of this Policy;
  • Compile and share aggregated information;
  • Count and recognize visitors to the Services and analyze how visitors use the Services;
  • Engage in analytics or targeted advertising as described in the “Third-Party Analytics and Targeted Advertising” section below; and
  • For any other business purpose permitted by law.

How We Share Information with Third Parties.

We may share information with third parties, including Personal Information, for a variety of purposes, as described below.

Career Coaches.

When you purchase Career-related Services, we will share your contact information and resume profile with a Career Coach to enable them to communicate with you directly and fulfill the Services.

Third-party service providers.

We use third-party service providers to help us manage and improve the Services. We provide these parties with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These service providers may collect and/or use your information, including Personal Information, to assist us in achieving the purposes discussed in this Privacy Policy. For example, we use third parties to help us manage our information systems, deliver marketing and administrative communications, and manage our relationships with the people and companies that use our Services. We also may share your information to enable us to reach you with our advertising on a third-party platform (such as Facebook’s “Custom Audiences” tool). For more information about our practices with respect to interest-based advertising and how to opt out, please see the section below titled “Third-Party Analytics”.

Your direct sharing of Personal Information through the Services and Third-Party Websites.

The Services may enable you to share Personal Information directly through the Services or through a third-party. For example, a Member may post Content or career related questions in our chat communication platform to connect Members to our team and Career Coaches. In addition, the Services may contain links to third-party websites that incorporate comment and social media features, including the Facebook “like” button and the Twitter “follow” button. If you choose to use these features, you may disclose your Personal Information not just to those third-party websites and services, but also to their users and the public more generally. Because these third-party websites and services are not operated by Remote Work Hub, we are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not this Privacy Policy.

Third-party plugins.

The Services may integrate certain third-party plug-ins (such as a Facebook “like” button and Twitter “follow” button). Even if you do not click on these plug-ins, they may collect information about you, such as your IP address and the pages that you view. They also may set and/or access cookies. These plugins are governed by the privacy policy of the company providing them.

Legal purposes.

We also may use or share your information, including Personal Information, with third parties when we deem this to be necessary such as:

  • To comply with applicable law or a court order, subpoena, request from government or law enforcement, or other legal process;
  • To investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our terms and conditions, or situations involving threats to our property or the property or physical safety of any person or third party;
  • To establish, protect, or exercise our legal rights or defend against legal claims; or
  • To facilitate the financing, securitization, insuring, merger, acquisition, sale, assignment, bankruptcy, or other disposal of all or part of our business or assets. In the event of an actual sale, merger, reorganization, dissolution or similar event relating to all or a portion of our business or assets, your information, including Personal Information, may be part of the transferred assets.
  • De-identified or aggregated information. We also may compile and share de-identified or aggregated information about users of the Services, such as by publishing a report on trends in the usage of the Services or sharing aggregated information about historical and real-time trends in relation to remote employment. We also may share de-identified or aggregated information about the numbers, types, or origins of users who submit job applications on the sites of our business partners or who click on our business partners’ links on the Services (such as a job posting or article).

Third-Party Analytics.

We partner with certain third parties to collect information to engage in analytics, auditing, research, and reporting. These third parties may use web logs, pixel tags, or similar online tracking mechanisms, and they may set and access cookies on your computer or other device. For example, as discussed above, Employers may use pixel tags or scripts supplied by Remote Work Hub to track when users navigate to their websites and submit job applications.

Among other providers, the Services use Google Analytics to help collect and analyze certain information for the purposes discussed above. You may opt out of the use of cookies by Google Analytics here.

Privacy Policy of Third-Party Links, Websites, and Apps.

The Services may contain links to and from the websites or apps of other third parties. If you follow a link to any of these websites or apps, please note that these websites and apps, and any services that may be accessible through them, have their own privacy policies. We are not responsible for the privacy practices of other websites or apps. We encourage our users to be aware when they leave the Website and to read the privacy policies applicable to such third-party websites and apps. This Privacy Policy applies solely to information collected in connection with the Services.

Sensitive Information.

We do not knowingly collect, and we ask that you not send us, and you not disclose, any sensitive Personal Information on or through the Services. Such information includes, but is not limited to, social security numbers, financial account information (except for payment information of our Affiliates, Independent Contractors and staff as required), and information related to or revealing racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership.

Data Security.

Please note that your information will be stored and processed on our servers in Europe, the United States and/or other countries as well. The data protection laws in Europe and the United States may be less stringent than the laws of your Country of residence or citizenship. By accepting this Privacy Policy, using the Services, or providing information to us, you expressly consent to such transfer of information and processing.

Remote Work Hub uses physical, electronic, and procedural safeguards to protect your information against loss or unauthorized access, use, modification, or deletion. However, no security program is 100% secure, and thus we cannot guarantee the absolute security of your information.

Your Choices and Access to Information.

By using Remote Work Hub’s websites you consent to our collection and use of your personal information as described in this Privacy Policy. Depending on your location and where applicable law requires, you may have the following choices with respect to your Personal Information:

  • The right to access your Personal Information;
  • The right to update your Personal Information by emailing us or, where appropriate, amending the personal details contained in your member account with us;
  • The right to withdraw your consent with respect to Personal Information that is collected on the basis of your consent;
  • The right to request deletion of your Personal Information or object to its processing; and
  • The right to lodge a complaint with us or, as applicable, with a supervisory authority.

If you want to learn more about the Personal Information that Remote Work Hub has about you, or you would like to exercise your choices regarding your Personal Information, please contact us by email at admin@remoteworkhub.com.

If you no longer want to receive marketing communications from Remote Work Hub, you can unsubscribe at any time by clicking the “Unsubscribe” link included at the bottom of every email, or by contacting us at admin@remoteworkhub.com.

If you request your personal information be deleted from our systems, please allow up to 90 days turnaround on your request. Remote Work Hub has the right to retain personal Information in order to comply with the law, protect our and others’ rights, resolve disputes or enforce our legal terms or policies, to the extent permitted under applicable law.

Children’s Privacy.

The Services are not directed to children under the age of 16, and Remote Work Hub does not knowingly collect Personal Information or other Information from anyone under the age of 16.

Changes to this Privacy Policy.

Technology and the Internet are rapidly changing. We may change the Services in the future and as a consequence will need to revise this Privacy Policy to reflect those changes. We will post the revised Privacy Policy on the Website with a date when “Last Updated”  which also indicates when the revised Privacy Policy will take effect, and we will notify you (as provided in the Terms) of any such changes. We encourage you to review this page periodically, and we welcome your comments and feedback.

Questions or Comments.

If you have any questions or comments regarding our privacy practices or this Privacy Policy, please send us an email (preferably) to admin@remoteworkhub.com or by mail to:

Remote Work Hub, Inc.
Suite B-2, 2035 Sunset Lake Road
Newark, Delaware
19702
United States of America

Other Policy Documents.