HR Coordinator – NextGen.Net

NextGen.Net is Australia’s leading provider of non-proprietary Software as a Service (SaaS) technology solutions to the mortgage lending industry. We are focused on delivering quality products and services to a range of financial institutions and intermediaries. Our ‘ApplyOnline’ platform is an industry standard in the provision of digital loan lodgement and assessment. We are experiencing strong growth and have an exciting roadmap full of opportunity in the Australian financial landscape.

The Human Resources Coordinator will provide hands on support to the wider People team and may often be the first point of contact for employees within the NextGen Group, supporting both NextGen and Frollo. The role is initially responsible during the first 12 months for providing maternity leave cover, facilitating the delivery of the full range of ‘employee life cycle’ HR duties with a key focus on administrative excellence, coordination and data efficiency as well as continual improvement projects. There will be chance to get exposure to additional People programs across our People function throughout. At the end of the maternity leave cover, there will be the opportunity to discuss which areas of People and Culture you wish to focus on next, with opportunities to deepen your expertise across Talent Acquisition, Learning, Performance as well as generalist HR.

What the role will look like day to day (1st year):

• Management of all organisational & employee information across our HR technology stack (Registers, systems etc.);
• Coordination of group-wide onboarding tasks including owning the induction session;
• Support to talent acquisition managers for coordination activities;
• Assisting the resolution of operational HR queries, such-as:
  • Directing staff and managers to Wiki resources enabling them to self service;
  • Resolving L1 queries sent to group mailboxes or escalating to the HR Manager/appropriate People contact;
• Employee record administration;
• Learning and development administration;
• Workplace health and safety administration.
• Coordination of talent off-boarding

What we believe the right profile & experience looks like:

• Currently working in HR Administration/Coordination, otherwise an HR graduate with 1+ years current commercial HR experience seeking your next opportunity
• Diligent, efficient, high attention to detail and adherence to process;
• Ability to explain HR policies and processes, whilst demonstrating strong empathy and advisory skills
• A self-starter, able to work in a fast-paced environment,
• Proactive problem solver, able to identify and recommend solutions with an appetite for continual improvement and an employee-first mindset
• Professional, responsive, able to juggle a variety of concurrent admin tasks and requests;
• Able to work remotely under minimal supervision

The HR Coordinator role at NextGen represents a great chance to become an integral member of our People team as we undergo an exciting period of growth and re-imagine the employee experience and approach to work following the past 2 years working amidst a pandemic. The successful candidates will work on stretching challenges and be given the opportunity to grow professionally within the organisation whilst receiving ongoing mentoring and coaching.

What’s next?
Share your resume today and let’s chat.