Inventory and Logistics Manager – Yoto

We’re looking for a, US based, Inventory and Logistics Manager – North America (NY) to help us scale our logistics operations.

Nice to meet you
Yoto puts kids in control of an inspiring world of audio.
Our screen-free audio players let kids listen, learn and play at their own pace. All while making sure they’re safe to explore what inspires them.
The award-winning Yoto Player launched in 2020, just before the big you-know-what. Now you can find it on play mats, kitchen counters and bedside tables all around the world. Yoto Mini, our portable player, launched in late 2021 and is already accompanying kids on some incredible adventures.

The Yoto Card Store has more than 700 titles from some of the world’s best creators, publishers and labels. We also create Yoto Originals like this one. Oh, and this one too!

Yoto Logistics Team
The Logistics team is a key part of our Operations department. Their responsibility is to ensure the smooth flow of all our Yoto products through our 3PL warehouses to our customers, stock accuracy and ensuring the performance of our warehouses and shipping partners meets our, and most importantly our customers’, expectations.

• The Logistics team are specifically tasked with the flow of stock from factory to our 3PL warehouses, including assisting any customs clearance, ensuring stock accuracy so customers’ orders are not delayed, and any arrangements that are required for onward delivery
• You will be the lead liaison with our warehouses in the US and Canada, and your main duties are to ensure that they carry out all their responsibilities for order fulfillment and stock management, adhere to SLAs and contract pricing, to identify and solve any issues and develop our processes and efficiencies so we constantly improve
• This is a US role but with some global cover/responsibilities as we have warehouses in the UK, in Germany and in Australia.
• Full automation is our goal and to keep scaling our business, but that needs a lot of effort, monitoring, and a very capable and focused team to get us there!

What you’ll be doing

• Making sure all our Yoto products get from point A to point B seamlessly and efficiently so we can make our customers happy!
• Liaising with Freight Forwarders and Customs Agents, ensuring timely customs clearance/import and delivery of product to warehouses, resolving issues, and receipt of stock onto our WMS
• Acting as the lead liaison with warehouses including all communication including, but not limited to
  • Goods In arrivals and efficient booking in of stock
  • Build Requirements and Bundle setup
  • New Product Introductions
• Stock monitoring including daily stock comparisons/reconciliations between warehouses’ and Yoto’s stock management systems, with adjustments and investigations as required
• Communicating requirements for shipments to retail partners, including Amazon FBA order preparation
• Shipment and stock build requirement planning
• Supporting process planning and development for NA, both system-based and physical changes
• Fulfilling any operational/logistics requirements for the US office
• Managing warehouse movement and overseeing any potential transitions to new sites. Logistical support for any fulfillment development plans in North America
• Ensuring timely processing of returns through test and refurbishment
• Record keeping and data processing for any statutory logistics-related reporting requirements
• Reviewing invoicing and coordinating with warehouse for optimal mail solutions
• Cover as part of the global Logistics team

What you’ll need

• An ability to work effectively whilst remote from colleagues and 3PLs
• Ideally 2-3 years in a similar role
• Excellent attention to detail
• Proven history of developing and implementing processes
• Proven history of using data to analyse and improve processes and cost efficiency
• Friendly and personable with a hands-on approach
• Solution-oriented mentality with proactive and personable communication
• Comfort working remotely using a variety of cloud-based software solutions
• Ideally Shopify/Veeqo or similar systems experience
• Proficient Office Suite experience; expertise in Excel a must
• Google Suite/Workspace experience
• Natural interest to optimize processes from an Environmental Social Governance (ESG) angle
• Previous experience of having a sustainability mindset and actively pursuing sustainable improvements
• Self-starter with the ability to work both alone and as part of a team
• Ability to travel to warehouse(s) when required

What we offer in return

• Generous equity options – we’re all invested in Yoto’s success
• Hybrid working with a choice based approach (we would love you to come into the office once a week/month, and more)
• 30 PTO days per year (20 vacation days, 10 holidays)
• 2x volunteer days a year
• Additional benefits including health, dental, vision insurance
• Yoto player and starter pack of cards
• Office in downtown Brooklyn
• A collaborative tech-focused creative environment

Salary: $70k-$80k

About Yoto

We’re a Series A tech company with a well-funded and fast-growing international team.
Our offices are in London and New York, and in 2022 we’ll be expanding further into Europe. We have in-house expertise in hardware and software, technology development, product, marketing, commercial and retail.
We’re excited to build and develop a tight-knit and energetic team to help make Yoto the next great family brand!
Yoto spans the kids’ audio, tech, entertainment and edtech industries, and our products have won awards in innovation, play and education categories. Time Magazine even named Yoto Player one of the Best Inventions of 2020.

Our Card Store includes 700+ titles from the world’s best rights-holders including Disney, Penguin Random House, Mattel, Harper Collins and Sony Music. We also produce our own Yoto Originals, often with award-winning collaborators.

Flexible working and autonomy are key to life at Yoto. We support working parents because we know that life and work need to work together. And just as we share audio content from a diverse community of creators, we also strive to build an inclusive team. Our passionate D&I group raises new voices, beliefs, and perspectives to help everyone at Yoto feel heard. Check out our website for more info on our approach to D&I.