Bounteous is a leading digital innovation partner for the world’s most ambitious brands. Our organization creates transformative digital experiences through services that include strategy, experience design, technology, analytics and insight, and marketing. We’re seeking a Salesforce Marketing Cloud (“SFMC”) Engineer to join our Dining Business Unit, which is a digital growth partner for the restaurant and c-store industries, helping brands like Domino’s, Wingstop, Wawa, Panda Express, and DashIn drive incremental revenue through digital experiences. Our proprietary technology accelerator, NomNom™, powers custom digital ordering, loyalty apps, and websites that fuel more than $2 billion in sales per year.
We are currently seeking a Salesforce Marketing Cloud (SFMC) Engineer to join the integrations technology team. This role is responsible for client/account specific technical implementation and support of all SFMC needs. The SFMC Engineer will work closely with the strategy, creative and technical teams to provide solutions to all SFMC needs.
Role and Responsibilities
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- Hands on development including building email templates, multi-step journeys, automations
- Provide technical leadership on implementations and managed services
- Act as platform subject matter expert
- Create technical specifications
- Document current and future-state processes
- Provide architecture around internal data flow and integrations into other systems to include subscribe and unsubscribe processes, new user, update user, delete user processes
- Offer deep knowledge in SQL, AMP script data extensions, HTML, CSS and JavaScript
- Work with internal teams and client to document technical approach and execution
- Support data analytics team, campaign management team and strategists
Preferred Qualifications
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- Bachelor’s degree in Business, Communications, Technology, Marketing, Math or related field or equivalent experience
- 4+ years of SFMC experience including campaign development and integration experience
- Background with multiple SFMC implementations
- Development experience in SQL, AMP script, HTML, CSS and JavaScript
- Strong ability to communicate verbally and in writing with internal and external clients
- Able to quickly adjust to shifting priorities and strong trouble-shooting skills
- Work effectively both in a team setting and independently
- Adaptable and solution-focused
- Willing to be on call for QA support outside of business hours