Director, Health Information Management – Cityblock Health

51% 1-Year Employee Growth Rate | 146% 2-Year Employee Growth Rate | LinkedIn | $891.3M Venture Funding

What Is Employee Growth Rate & Why Is It Important?

About Us:

Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.

Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.

Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.

Our Values:

• Aim for Understanding
• Be All In
• Bring Your Whole Self
• Lean Into Discomfort
• Put Members First

About the Role:

The Cityblock Health Information Management Department is responsible for developing, implementing, maintaining, and monitoring health information management standards and systems to support Cityblock members’ clinical and care management records. The HIM Director is responsible for coordinating all HIM activities across Cityblock and in all Cityblock Markets. This role will coordinate with Market Operations and clinical staff to ensure adherence to Cityblock HIM policies and procedures.

Key Responsibilities: 

• Set the strategic direction for HIM across Cityblock with an approach centered on maintaining and improving accuracy and efficiency.
• Direct and oversee all policies and procedures related to healthcare information management, coordinating, as needed, with Cityblock’s Privacy Officer, Market Operations, and clinical staff.
• Responsible for maintaining processes that will govern standards for the record of encounters, coding, and classification, as well as the safe and appropriate release of the encounter information only when verified to be compliant with state and local regulations.
• Act as liaison between Cityblock’s Technology and Member Services Organization teams, ensuring that critical health information management platforms are accessible and operating in accordance with the needs of Cityblock.
• Work with system support staff to ensure the maintenance of HIM operational systems and resolve technical problems, as needed.
• Work with Cityblock’s Privacy Officer, to ensure all record keeping and information disbursement complies with HIPAA regulations.
• Ensure ongoing review of timeliness of record completion, and of retrieval of medical and care management records.
• Help select and onboard qualified HIM candidates, including the verification and status of certifications and licensure where appropriate in order to assure high levels of performance.
• Possess a thorough understanding of ICD-10-CM, ICD-10-PCS, CPT, and HCPCS code sets and HCC designations.
• Work with Cityblock’s Head of Coding and Billing Operations, to monitor compliance with coding production and charge validation through key performance metrics; work with Revenue Cycle to address workflow hurdles impacting revenue as soon as they arise.
• Manage a team of one-two employees to support the overall HIM function.

Requirements for the Role:

• Education: 4 Year / Bachelor’s Degree, required. Graduate Degree, preferred.
• Experience: Minimum eight years’ experience in health information management, required. Minimum of five years in health care management/leadership experience. A combination of the above qualifications and proven success will be considered within HIM leader discretion, required. Clinical licensure and experience preferred.
• Licensure/Certification: RHIA/RHIT, required.
• Experience working with EHRs
• Experience implementing new systems is preferred.

What We’d Like From You:

• A resume and/or LinkedIn profile

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

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We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

Tagged as: >100% 2 Yr Employee Growth, 501+ Employees, Hide US-Only Jobs, Venture Funded