Solutions Delivery Engineer – UK – 100% Remote – Sonatype
Software Engineer
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Sonatype (501+ Employees, 46% 2 Yr Employee Growth Rate)
27% 1-Year Employee Growth Rate | 46% 2-Year Employee Growth Rate | LinkedIn | $154.7M Venture Funding
What Is Employee Growth Rate & Why Is It Important?
Sonatype is the software supply chain management company. We’re on a mission to change how the world innovates by making software development easier. From running the world’s largest repository of Java open source components (Maven Central) to inventing componentized software development, and then software supply chain management, to creating the only solution that stops malicious open-source malware in its tracks, we’re constantly leading the industry, while helping thousands of customers manage open source every day.
Already used by 15 million developers, we have lofty goals for our technology to be in the hands of every engineering team. And, we need you to do that. Join us!
Learn more at www.sonatype.com.
If you want to have a greater impact in the open-source ecosystem by enabling our customers to build better software faster – then you should keep reading. We are adding more Solutions Delivery Engineers (SDE) to ensure our customers continuously see value across the Sonatype Nexus Platform.
Our SDEs deliver specific services to accelerate time-to-value by creatively overcoming technical and product adoption challenges. As an SDE, you will also identify common patterns and/or obstacles customers are facing to influence the evolution of the product portfolio and best practices.
Why this role matters
Our users are software developers, security officers, and DevOps managers. We offer them subscriptions to valuable software that works. As long as our customers value their investment, they will continue to renew and expand their deployments.
Fortunately, our customers trust Sonatype and value their investments. This is proven by our 90%+ renewal rate — one of the highest renewal rates in the software subscription business. We are also proud of receiving a coveted 2021 Gainsight GameChanger award for our outstanding customer services. But we choose not to rest on our laurels. If our customers are not optimized, adequately deployed, or have compromised rollouts due to their lack of time, technical know-how/resources, or understanding of best practices – it will inhibit our mutual ability to achieve success. That is why this role is so meaningful.
What our Solutions Delivery Engineers do:
- Deliver hands-on implementation services of the Sonatype Nexus Platform to ensure smooth onboarding, faster adoption, increased footprint, etc.
- Work with customers to directly help them overcome obstacles that may be inhibiting desired outcomes.
- Develop custom scripts integrating core product functionality with related tooling
- Work with Customer Success Engineers, Sales Engineers, and Sonatype Partners to ensure customers are set for long-term success.
- Share field insights with your peers in Customer Success and our Sales, Product Marketing, and Engineering teams.
- Provide feedback on how to bring more valuable functionality to the product based on customer reactions and your hands-on experiences.
- Act as the voice of the customer – use your insights to help us drive improvements and influence the product roadmap.
- Ensure customers are SUCCESSFUL and DELIGHTED with Sonatype products and services, not merely satisfied
What we’re looking for in this position:
- 5+ years of hands-on development / DevOps tooling experience
- Broad knowledge of modern software development life cycles and hands-on experience with the tooling development organizations use to build applications is essential. This includes, but is not limited to:
- Source code version control systems (e.g., git)
- Modern build tools (e.g., Jenkins)
- Package managers (e.g., Maven, Gradle, Nuget, NPM, etc.)
- Artifact repositories (e.g., Nexus Repository Manager)
- Continuous Delivery technologies (e.g., Puppet, Chef, Udeploy, XL Deploy, etc.)
- Container technologies (e.g., Docker, Kubernetes, Openshift, etc.)
- Experience initiating and driving technical projects to completion
- Strong communication and interpersonal skills
- Ability to travel. Although this is a 100% remote role, we expect periodic travel to customer locations as needed.
What we offer:
- Fast Company Top 50 Companies for Innovators 2018, 2019, and 2020
- 2019 Best Places to Work Washington Post and Washingtonian
- 2019 Wealthfront Top Career Launch Company
- EY Entrepreneur of the Year 2019
- Diversity & Inclusion Working Groups
- Parental Leave Policy
- Paid Volunteer Time Off (VTO)
At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity, and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
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